FIRST IMPRESSION COUNT! Ladies working in the Counter were RUDE and did even tried to solve any of our problems we might have as a guest. Fitness center and pool were not working, elevator did not go to floor 22 where the pool is, room were nothing what picture shows, they were not clean enough, we had to asked to wash our comforter and the matress mwas worn out on both sides, carpet were filthy, we had to change rooms, not robes in the bathrooms as promised, no coffee as promised, "AC/ and Heater" was controlled by hotel, there is not termostate on the bedrooms, so if you are not confortable with the temperature cold or hot, there is nothing you can do. Breakfast included, was ok. however, they do NOT CHANGE MENU. Dinner COOK, was the WORST ever. They do NOT honor coupons that you may present. Only good services were, our breakfast waiter and the room maid. "WE WILL NOT STAY AT CENTURY ZONA ROSA, EVER AGAIN. AND DO NOT RECOMMEND ANYBODY TO STAY THERE EITHER".
IF YOU WANT TO STAY IN ZONA ROSA, AND NEED A HOTEL WITH A BUDGET GO accross the street "NH HOTEL" or next door BEST WESTERN ROYAL", great service, same price, same location, great building and decoration, and amicable service.

I was very pleased with the choice of this hotel. The staff went out of it's way to make our group comfortable. restaurant was ok but nothing spectacular. If you want vegetarian food they have it. safe area lots of restaurants and clubs.

My husband and I was staying in this hotel 3 times on our last holiday. The staff was kindly and helpful. Breakfast was good and clean. Dinner was wonderful. We stayed in 3 different rooms, and it was always nice and clean. I will recomand this nice hotel. If we go back to M.C we will of course stay on this hotel.

Good hotel

Good location, the room was small but very comfortable

Very friendly staff