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Royal Zona Rosa Hotel – reviews, photos

3.0 of 5
Amberes 78 - Zona Rosa | Colonia Juárez, Mexico City 06600, Mexico
Hotel amenities
Royal Zona Rosa Hotel
Royal Zona Rosa Hotel
Royal Zona Rosa Hotel
Royal Zona Rosa Hotel
Royal Zona Rosa Hotel
Royal Zona Rosa Hotel
Ranked #83 of 244 hotels in Mexico City
3.5 of 5 stars 114 Reviews
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114 reviews from our community

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Traveller rating
    22
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    31
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    5
Date Rating
1 review
“Terrible staff, average location and ok rooms for the price”
3 of 5 stars Reviewed 31 December 2011

This hotel is located on the bar area called the zona rosa (mostly gay bars) it is kind of central close to the center of the city.
The staff of the hotel was terrible, they don't know anything about service quality and client satisfaction. Maybe the only nice ones were the baggage guys.

The rooms were ok, but we had to change rooms because our a/c broke.

I dont recommend this hotel and will never return to this "royal" crap.

  • Stayed December 2011
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Juanmanuelrosis about Royal Zona Rosa Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
“Great Place”
4 of 5 stars Reviewed 20 November 2011

Great place to stay.Very central to everything.People all very helpful and friendly.Only thing that didn't work was the phone.It's in the middle of a gay area which they don't hold back about there sexuality.A very safe location.

  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sherie33 about Royal Zona Rosa Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, Costa Rica
Top Contributor
54 reviews 54 reviews
Reviews in 13 cities Reviews in 13 cities
81 helpful votes 81 helpful votes
“Good, safe, comfortable.”
3 of 5 stars Reviewed 16 October 2011
1
person found this review helpful

I'd stayed in this hotel at least a dozen times, during 5 years. It is a well located place, in the middle of Zona Rosa, a nice place in Mexico city. It has a lot of restaurants and shops nearby, and also it has the police station like 20 steps away, so there are at least 4 or 5 cop cars outside the hotel. It has a 4 diamond restaurant called tezca on the corner, but you never watch people in it. The rooms are clean and comfortable, the staff is really helpful. You have free internet on all the hotel, and sometimes, depending of your reservation you can get free breakfast. The restaurant is really simple, but rather good. On the mornings, they serve all kinds of bread, eggs, beans, chilaquiles, pancakes, waffles, yogurt, fruit.
One of the biggest secrets in this hotel is outside. They have one of the best tourist taxi drivers in all of Mexico, Mr. Carlos Cuellar. He can take you almost everywhere, he's really helpful. This man really improve our visits to Mexico.
Something you have to consider if you visit this area, Zona Rosa is Mexico's most open neighborhood for sexual diversity, so a lot of people will be surprised with some of the “scenes“ you find during the night.
They also have a big parking lot inside the hotel, and a free gym. They also have a pool on the rooftop, but it is really small, and it is always cold.
Overall this is a great hotel, not too fancy, but not too cheap either.

Room Tip: All the rooms are nice, if you would like a view of the main street, you should get a room facing th...
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  • Stayed September 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami, Florida
Senior Contributor
36 reviews 36 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Perfect location to city , subway, attractions. But A/C broke down and they treated us like we were a bother to them.”
2 of 5 stars Reviewed 10 September 2011

Perfect location if you are gay or just accepting of them. Very safe area and convenient to the rest of city. Many places to see at night and only about 1 mile from the Angel.

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“Great location in Zona Rosa and lovely rooms”
4 of 5 stars Reviewed 29 July 2011

We stayed here for just a couple of nights as part of a group tour. The rooms were spacious, modern and clean, and the beds were really comfortable. The hotel staff were very helpful, especially Luis the concierge.

The rooftop pool area is a bit small (as is the pool) and there never seemed to be anyone up there! Probably just as well, as there are only 4 sun loungers! But it was a nice area to sit and have a cold beer.

Everything is within walking distance, only a few minutes to shopping malls, bars and restaurants.

Great breakfast, including some hot Mexican options and also the usual fruit, cereal, toast, rolls, croissants, ham, cheese, juices and tea or coffee.

  • Stayed June 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask caz1205 about Royal Zona Rosa Hotel
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Additional Information about Royal Zona Rosa Hotel

  • Hotel Royal Zona Rosa
  • Best Western Mexico City
Address: Amberes 78 - Zona Rosa | Colonia Juárez, Mexico City 06600, Mexico
Price range (per night):* INR4,013 - 5,629

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