The hotel is situated in the calla frontera, which means border in spanish, and it is really situated in the border of a decadent residencial neighborhood and a dangerous neighborhood. It´s a 8 floor building, with recent renovation in the inside and outside.
They have a small lobby with a friendly staff. they have a lobby bar that was closed all the time, and without a explanation the guests don´t have any place to sitdown in the hotel (only the stairs...). The room are spacious and fairly clean, however the bed sheets were terrible used (i found a hole in one). The bathroom is far froom a 5 * hotel (more like a 3*). They have a gym thats a joke, small space with most of the equipment were broken...
The breakfast was another joke, a nice room with plenty of light, but no cheese or ham !!! the orange juice was in the balcony on the staff area, only one type of bread, however they had fried liver with onions for breakfast... (please!).

This should be a decent 3* hotel, but it is not a 5* hotel, even in Mexico city in went/passed in other 5* hotel (4seasons, sheraton, melia - all located in a Avenida da Reforma- very nice neighborhood ), and the diference was huge.

good place, good price, good service, nice rooms.
we payed much more for other hotels in mexico city and mexico and got less.