This is always my first selection for a Hotel in Mexico City and I compare all other Hotels to this one. The best in service, comfortness, quality. I never had any problems or issues after at least a dozen stays here. I have stayed in the normal and executive floors , all views are great from any room. Best internet speed I have seen in Mexico, around 10Mbps.
Besides business related trips, I have also stayed with my wife for anniversaries.

I got upgraded to the exec club floor which was nice but not as nice as other exec floors I have stayed on. Service was average and the food in the lounge was blew average.

I had stayed at the Hotel Nikko 4 times for business and it is an amazing hotel. Everybody who works there is fluent and both Spanish and English, which is extremely helpful if (like me) your Spanish is not as good as it should be. There is also a business center where you can print out files. I found it convenient to email the files to the business center and they would print the files and bring them to my room while I continued working.

The location is in a very safe part of town and on a few minutes walk from the Archeology Museum, Zoo and Cultural Centre de Bosque. It is also located on a subway line, but it is also easy to hail a taxi to take you anywhere close by. If you prefer, the concierge will arrange for a car at a fairly reasonable price.

There are two restaurants (one traditional Mexican and one Japanese one) as well as a very reliable room service. With our reservation, breakfast was included and delicious--a huge buffet every day. On the occasions where my colleagues or I got sick, they were extremely accommodating, and even went out to get medicine in the middle of the night!

We tried a number of hotels in Mexico City before finding the Nikko and then stayed there every time until the conclusion of our project. We highly recommend it!

I stayed in a Nikko Room on business which was comfortable, functional and exceptionally clean, though not as luxurious as the JW Marriott down the road. However, despite this, the hotel has alot to offer and still gives the JW Marriott a run for its money! The Nikko rooms were great and is similar to a club style room, whereby you have club level access for breakfast and evening drinks and canapes, and in this case, I had sweeping views of Mexico City while eating breakfast. Additionally, the room was fully equiped for anything you may need including tea and coffee making facilities, slippers, excellent fast wi-fi (complimentary for Nikko Rooms), multiple TV channels and programs in English and a good size bathroom and rooma good space for luggage. The room was also quiet.

The hotel stands out in its own right; the hotel is located in an upmarket and safe area (Polanco), a short walk to the Anthropological Museum, lovely restaurants and about a 5-10 minutes taxi ride to downtown and the malls. As part of a Japanese hotel chain, the Nikko Hotel has about 4 different restaurants including a Tepanyake Japanese restaurant (very good though more expensive), a Pub, general international restaurant/buffet restaurant (though a la carte menu was limited), a lobby bar that offered snacks and small meals and my favourite, a traditional Japanese restaurant located at the lobby level of the hotel, which offered everything from miso soup, sushi to teriyaki chicken (great for Westerners wanting non-spicy food) and tempura. I recommend you try the Japanese restaurant at the lobby level (ground floor), it was excellent!

One of the highlights of my stay at the Nikko Hotel was the attentive and fabulous service. A special mention goes out to the butlers who went out of their way to fulfil all requests and were immensely helpful; the concierge and lastly, a waiter called Jesus at the Nikko Lounge, who from my second/third day at the hotel, remembered what I liked for breakfast and brought my preferred tea and toast without even a request.