Staff: Friendly, helpful staff. Very welcoming and nice especially when you don't speak Spanish. They made us feel very welcome. Helped us find our way around. Helped us find tours at reasonable rates.

Room: GREAT. clean. nice beds, nice blankets, tv, phone, wireless internet available for free (we didn't have our ipod though). Bright, airy, cheerful atmosphere. Water ok to drink from tap. Air conditioning was perfect and you could adjust to your liking. EXCELLENT.

Pool: very nice with a whirlpool attached. Nice place to let your kids get some energy out while you can rest on the reclining chairs or sit at a table. Sunroof so sun comes in during day. Bar with tv right at pool.

Location: Location wasn't that great but wasn't really far either from the Alameda park and Centro Historico / Zocalo. Only about 40-50 pesos to get to the Zocalo by cab. $151 Pesos from the airport to the hotel. Not too far to walk (only 5 blocks from the Alameda park) but I was 7 weeks pregnant and didn't want to overdo it. One bad thing on location: there were prostitutes a block away. Ew. You don't stay here for the location. Once you're in the hotel, everything is great.

Free breakfast: the complimentary breakfast buffet was awesome with friendly quick staff. Yummy food. fresh fruit and juices. coffee. hot and cold food available.

Cost: it costed us about 100 US per night but its worth the price when you have a family and are pregnant.

We'd definately stay here again if we ever found ourselves in Mexico City.

My husband and I stayed here for two nights before heading out to Tlalpujahua, Mexico. We ended up coming back early and needed a room for 1 more night. The staff remembered us and gave us the same discounted rate we had paid for the other nights without asking for it. The room was very clean, and there was a separate sitting room. The staff was exceedingly friendly and warm. The bar/restaurant downstairs was very adequate and had good breakfasts. The beds are rock hard (I am told that is a common thing in Mexico). It did feel a bit dated but charming. THe upstairs pool and bar was closed so I cannot comment on them (the brochures made them look nice).I was impressed and would stay there again although I don't know when I will be passing through Mexico City again.

I didn't have much choice where i was accomodated, so before i went, I read some review about the area around it, i was a bit worried but all my worries were laid to rest as the hotel staff were very helpful, very friendly... hotel is near to Hildago station and also within easy reach of Zocalo! Food was fair for what its worth so i had no complaints at all!

I would say its worth a visit, you will enjoy your stay and dont forget to visit the pyramids outside the city..great experience!

We were staying at a very expensive hotel down the way. $140 a night. I was traveling with my roommate. He is from Tampico Mexico. He was treated like a provincial at the expensive hotel and he wanted out. There are several scouts in front of the expensive hotels that look for customers who want to change hotels. There was one from the Jena outside our hotel. He took us to the Jena and we immediately changed. The decor is old. Not beat up old, just out of date. If you like 1970's style decor this is the place for you. The rooms are huge and clean. The hall ways are monstrous. The bathrooms are done in marble, are clean and well stocked. They also have a bide, and bathtub (bathtubs are rare in Mexico). We had a double bed plus a small TV room with cable. The staff was very pleasant and spoke English. They have an internet connection in the lobby and money exchange. The cafe was average. There are several fonda's (cafe's) and small convenience stores within a block of the hotel plus a Hospital across the street. They can arrange a private tour of the Teotihuacan pyramids. Around $80 for 2 hours. Not bad if you don't want to spend major bucks on Hotel with fancy decor.