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Hotel Casa del Agua – reviews, photos

Plazuela de la Compania No.4 | Esquina con Ayuntamiento,Zona Centro, Guanajuato, Mexico
Hotel amenities
Hotel Casa del Agua
Ranked #12 of 54 hotels in Guanajuato
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    10
    9
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    3
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Date Rating
Zapopan, Mexico
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great hotel at the heart of Guanajuato”
4 of 5 stars Reviewed 18 January 2011
1
person found this review helpful

We went to Guanajuato to spend a long weekend, and staying at this hotel was one of the best choices we made. It's a beautiful XIX century house with all new interiors, so the bathroom was new and clean. It's located at the very heart of the city, so you can walk anywhere from there. The parking lot is a little bit far, and it's very hard to get there if you are not familiar with Guanajuato's very complex tunnels (and we were not...) The breakfast is included in the price and it's OK. However, the rooms are not noise isoleted so you get to hear your upstairs neighboor when she's walking around her room in her high heels. Also, we wanted to use the tub at night and the water was never hot.

  • Stayed January 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MyriamGG about Hotel Casa del Agua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
1 review
“they stole my pj”
1 of 5 stars Reviewed 6 December 2010

When I returned from my tour, I wanted to get a good night sleep but I never found my pijama. I called the manager and told him that I left it folded over the suit case but he didnt care. It was late, so I had to sleep in my underwear. The next day the owner didnt care either.
Besides it shouldnt be anounced as boutique, the rooms are ugly, its smells, you can hear the bells from the church every hour, couldnt rest.....
Not worthy........ would ask to refound my money if possible

  • Stayed October 2010, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask LSA0707 about Hotel Casa del Agua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Mixed experience”
3 of 5 stars Reviewed 5 July 2010
1
person found this review helpful

The hotel is in the heart of downtown close to all the essential spots. Our room and bathroom were very spacious and airy, clean, with much attention paid to client services including toiletries and incense sticks. As rooms go, it was very value for money.

Inclusive breakfast was quite good too with a choice of about 7 meals, ranging from fruit and yogurt to Mexican style eggs.

The staff were accommodating but I must say not as friendly as other Mexicans we have encountered.

The big downfall about this place is the noise. We didn't sleep all night from the traffic. The hotel is on a corner and is on the main traffic route through the city. Many noisy and dirty diesel trucks were doing there rounds all throughout the night, like you had a garbage truck out there all night. I think the hotel should invest in some sound proof windows. At least that might lessen the extremely loud noise of the church bells just outside the window which clang like 15 times every 15 minutes from 7am (God forgive me).
I must also add that parking was a little bit inconvenient. Although it is 100m walking distance from the hotel, to drive there you have to rally again around the whole city......same when you go to pick it up. At least the hotel provides someone to accompany you to park it - like a semi-valet service. I don't know why they don't just offer the full valet service.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MelbsMexico about Hotel Casa del Agua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“nice, clean, comfortable”
5 of 5 stars Reviewed 23 April 2010
1
person found this review helpful

We had an excellent trip to Guanajuato. It was clean, breakfast included (basic medium portions), you can really take a nice rest while you can fully blind the balcony/ window with doors, remote control AC, pretty spacious and sometimes I would have liked more coziness for such a big room. They also have a big bathroom with shower and tub. Rooms are named on flowers, it mixes modern architecture with a colonial flavor.

  • Stayed October 2008, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask purpleskirt about Hotel Casa del Agua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Senior Contributor
32 reviews 32 reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
“Good quality rooms and helpful, friendly staff”
4 of 5 stars Reviewed 8 March 2010

A modern conversion of a traditional building, very close to the centre. There is a very attractive central staircase leading to the rooms, some of which are internal. The rooms have immaculate tiled floors and are well fitted out with comfortable bed, TV, fridge and room safe. The bathroom was large and very modern with both a bath and shower.
Breakfast in the ground floor restaurant was included.
The staff were friendly and very helpful.
The only drawback was the traffic noise from the adjacent road early in the morning, but this was not a problem in the internal rooms.

  • Stayed February 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Casa del Agua

  • Casa Del Agua Guanajuato
Address: Plazuela de la Compania No.4 | Esquina con Ayuntamiento,Zona Centro, Guanajuato, Mexico
Price range (per night):* INR5,016 - 11,703

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