We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Real De Minas Guanajuato – reviews, photos

3.0 of 5
Nejayote 17, Guanajuato 36000, Mexico
Hotel amenities
Real De Minas Guanajuato
Ranked #16 of 54 hotels in Guanajuato
3.5 of 5 stars 43 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

43 reviews from our community

    Trip type
Traveller rating
    11
    10
    13
    3
    6
Date Rating
Beirut, Lebanon
Top Contributor
88 reviews 88 reviews
Reviews in 27 cities Reviews in 27 cities
156 helpful votes 156 helpful votes
“THE WORST HOTEL IN MEXICO”
1 of 5 stars Reviewed 21 September 2010
4
people found this review helpful

This hotel is a complete disaster. I have traveled in more than 50 countries in all continents, in all different kinds of hotels (from budget to five stars). During all my travels, I haven't seen such a poor customer service and unhelpful staff .

As another review mentioned, their staff indeed need a complete make over.

My stay here was one problem after another. Not only they mishandled my reservation, when I arrived they had me waiting (and my one year old baby) at 9pm in the lobby for one hour. They then obliged me to take a room 25% more expensive than my booking.
One needs extra blankets? a bed for a baby (previously requested)? none is available... And one needs to ask at least three times (in Spanish) before they start acting upon a request.
Internet is not working. You can't change money, because they claim they don't have pesos...
Some rooms are nice, but there is nowhere you can put your clothes. Hot water is irregular, etc. etc. A two stars hotel would do better than this.

Their staff just don't give a damn about their clients. If you want to enjoy Guanajuato, give yourself a favor and avoid Real de Minas.

  • Stayed September 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask strawberita about Real De Minas Guanajuato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Senior Contributor
29 reviews 29 reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“Good option to stay in Guanajuato”
5 of 5 stars Reviewed 17 July 2010
1
person found this review helpful

I traveled to Guanajuato with my husband and my in-laws. We liked the hotel since the very beginning. Well located, accessible price, breaksfast is included -and its buffet breakfast is really good-. The personel is very friendly and they speak good english. What I disliked a little bit about this place is that some external touristic providers offer their "tour" services to the hotel guests -which has nothing to do with the hotel itself-. Looks like these external touristic service providers have some kind of deal with some employees of the hotel. So we had agreed a certain rate with the guy for a tour through the city and at the end of the tour he wanted to charge us more money to what we already agreed in the begininning -I think this was because he saw my inlaws were foreigners, and I am mexican so I got a good deal-. Anyways, we did not pay him what he wanted, because we had already agreed on a price. Don't let yourself be cheated on the price by these external touristic service providers.

  • Stayed March 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask claudialpl about Real De Minas Guanajuato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lambertville, New Jersey
Senior Contributor
49 reviews 49 reviews
Reviews in 37 cities Reviews in 37 cities
41 helpful votes 41 helpful votes
“Charming but dated”
4 of 5 stars Reviewed 21 May 2010

I stayed here for a business isit to the university. The hotel is charming and well located. I was in room 366. There were some very nice features. The room was spacious and the location was nice. The price was reasonable. The hotel facilities were good.

But there were some issues:

- The outlets were not grounded in any of the plugs. So could not recharge my computer
- No lights at the end of hallway so very difficult to put key in lock
- difficult to find the ligt switches
- The breakfast served was pretty burned (had the huevos rancheros)
- Room next door had loud small children and walls seemed very thin

I would stay again and the city is very beautiful.

  • Stayed May 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask trinzeon about Real De Minas Guanajuato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Unassuming, solid location, QUIET, and simple”
3 of 5 stars Reviewed 3 March 2010
1
person found this review helpful

We stayed here February 26th to the 28th. It is very easy to get to if you are driving. It's a medium sized hotel I guess, and has a real old school feel to it. Our purpose was to explore the city and this place served as a great base camp. It is located about a 10-15 walk from the Jardin Union, the nucleus of the city. The walk is safe and sidewalks will take you all the way there. The staff weren't super friendly, but they were useful and informative. It was weird that our TV didn't have a remote control. You have to go down to reception and sign one out - very Mexican and strange. The rooms were clean, quiet, and plain. Nothing special. The shower was awesome, very great pressure and temperature control. Overall, I recommend this place for those of you who need a solid and economical place to stay while getting to know Guanajuato.

Stayed February 2010, travelled as a couple
Was this review helpful? Yes
Ask BillyMU99 about Real De Minas Guanajuato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Regular and convenient”
3 of 5 stars Reviewed 10 February 2010

Hotel a bit far from city center, correct service. My aparment was dark, but otherwise it covers the basics of an average hotel,

Stayed February 2010, travelled on business
Was this review helpful? Yes
Ask EstevamC about Real De Minas Guanajuato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Real De Minas Guanajuato also viewed

Hotel Balcon del Cielo
4 of 5 stars 29 Reviews
Guanajuato, Guanajuato
Show Prices ABS:HotelCheckRates-d1840810?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Villa Maria Cristina
4 of 5 stars 35 Reviews
Guanajuato, Guanajuato
Show Prices ABS:HotelCheckRates-d623909?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
El Meson de los Poetas
4 of 5 stars 110 Reviews
Guanajuato, Guanajuato
Show Prices ABS:HotelCheckRates-d310787?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 54 hotels in Guanajuato, ranked by popularity »

Been to Real De Minas Guanajuato? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Real De Minas Guanajuato

  • Guanajuato Real De Minas
Address: Nejayote 17, Guanajuato 36000, Mexico
Price range (per night):* INR4,458 - 5,907

Owners: What's your side of the story?

If you own or manage Real De Minas Guanajuato, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Real De Minas Guanajuato
Show the lowest price for this hotel (from our partners)
Show Prices