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Real De Minas Guanajuato – reviews, photos

3.0 of 5
Nejayote 17, Guanajuato 36000, Mexico
Hotel amenities
Real De Minas Guanajuato
Ranked #16 of 54 hotels in Guanajuato
3.5 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    11
    10
    13
    3
    6
Date Rating
Germany
Senior Contributor
31 reviews 31 reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
“Low cost hotel”
2 of 5 stars Reviewed 4 December 2011

The hotel is antique. The rooms and furniture are really old, like the 70´s without renewal although big enough. We ate only once in the restaurant, the food was ok, prices were reasonable and service great although in the rest of the hotel was not: front desk did not have any information of the city or a map, took us almost 1 hour to receive extra towels, etc ...
Pool water is not heated and there are not towels in there. There were many people in it, but only with their feet in. Bathtub was terrible, since sewage was blocked and you could use only a small amount of water before it gets flooded. Beds are really small and no chance that two adults can sleep comfortably in them.

The hotel is far from downtown and you can not walk to the main attractions, although it has the advantage of having parking lot and is near of a couple of places to visit.

Cost is good if you are looking for a place to sleep only and you are not looking for the best.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Toronto
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Great stay”
4 of 5 stars Reviewed 7 September 2011

Loved the pool, well kept and clean. The rooms were very original and roomy. I had 2 double beds with lots of room for luggage and everything else. the hotel is very pretty and well kept. Had great service at the pool, restaurant and the front desk. Went into town for a tour with the Estudiantina and it was a lot of fun you can go and meet them in front of the theater and you pay to join them but you'll have a blast.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Caen, France
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“luxury/low cost hostel”
5 of 5 stars Reviewed 19 January 2011
1
person found this review helpful

that was a very good night, with a good service, big double rrom, very clean... in a short way : perfect, and for something like 20€ !!!!!

Stayed January 2011, travelled with friends
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Beirut, Lebanon
Top Contributor
88 reviews 88 reviews
Reviews in 27 cities Reviews in 27 cities
156 helpful votes 156 helpful votes
“THE WORST HOTEL IN MEXICO”
1 of 5 stars Reviewed 21 September 2010
4
people found this review helpful

This hotel is a complete disaster. I have traveled in more than 50 countries in all continents, in all different kinds of hotels (from budget to five stars). During all my travels, I haven't seen such a poor customer service and unhelpful staff .

As another review mentioned, their staff indeed need a complete make over.

My stay here was one problem after another. Not only they mishandled my reservation, when I arrived they had me waiting (and my one year old baby) at 9pm in the lobby for one hour. They then obliged me to take a room 25% more expensive than my booking.
One needs extra blankets? a bed for a baby (previously requested)? none is available... And one needs to ask at least three times (in Spanish) before they start acting upon a request.
Internet is not working. You can't change money, because they claim they don't have pesos...
Some rooms are nice, but there is nowhere you can put your clothes. Hot water is irregular, etc. etc. A two stars hotel would do better than this.

Their staff just don't give a damn about their clients. If you want to enjoy Guanajuato, give yourself a favor and avoid Real de Minas.

  • Stayed September 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“Good option to stay in Guanajuato”
5 of 5 stars Reviewed 17 July 2010
1
person found this review helpful

I traveled to Guanajuato with my husband and my in-laws. We liked the hotel since the very beginning. Well located, accessible price, breaksfast is included -and its buffet breakfast is really good-. The personel is very friendly and they speak good english. What I disliked a little bit about this place is that some external touristic providers offer their "tour" services to the hotel guests -which has nothing to do with the hotel itself-. Looks like these external touristic service providers have some kind of deal with some employees of the hotel. So we had agreed a certain rate with the guy for a tour through the city and at the end of the tour he wanted to charge us more money to what we already agreed in the begininning -I think this was because he saw my inlaws were foreigners, and I am mexican so I got a good deal-. Anyways, we did not pay him what he wanted, because we had already agreed on a price. Don't let yourself be cheated on the price by these external touristic service providers.

  • Stayed March 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Real De Minas Guanajuato

  • Guanajuato Real De Minas
Address: Nejayote 17, Guanajuato 36000, Mexico
Price range (per night):* INR4,458 - 5,907

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Real De Minas Guanajuato
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