Just the name of the hotel seems new. The rest looks old. Odd architcture and space distribution (e.g. rooms' windows face the restaurant located in the central courtyard of the building!). Very far from city center. Beds ok but pillows very uncomfortable. Cheap style. Breakfast: nothing is quite appealing.

We (4 people) had a reservation for 3 nights, but since our plans changed, we wanted to skip the last night. Not possible. Bummer!

So we went to our room and found 1 bed and a couch, and the room was equipped for 2 people only. Great for 4 people. So we went down to the lobby again to complain. "Of course, no problem, we add another bed right now." We left for a city excursion and when we returned after 7 hours - nothing had changed.

So down we went again and heard the same "yeah, we gonna change it again." We waited for 30 minutes, called again. "Yeah, coming right now." After 45 minutes, we finally got our second bed, which feels like stone. Service is absolutely inacceptable and ridicously bad.

Don't visit this hotel! Ever.

Was assigned this hotel so no real choice in the matter. Guanajuato is an amazzing and beautiful place, so to be staying outside the city, on a dry urban ring road, with views of old garages, was very disappointing.

The rooms were large and clean and generic and charmless, and come with the ubiquitous cover and blanket, the ones where you have no idea how many times they've been used before without being cleaned. These I am happy to say seemed clean, but then the hotel is apparently very new. Also the room looked over the internal atrium, so to know what was happening weather wise to decide what to wear, I had to go out of the room in my towel and look out of the window in the corridor.

Also it's an Express, meaning, no room service other than Dominos on the speed dial. Seriously. Also no bar other than an Appleby's next door which closed at 11.

I thought breakfast was fine, huevos rancheros every day though, and fruit, my colleagues begged to differ. And when the hotel was full, as it was when we were there, of evangelists at an evagelist get-together, it could be a 20 min wait in a queue, not to mention a melee at the lifts.

Reception was fine, if easily confused by any change in booking.

We stayed there for 2 nights during the Christmas holidays. The Hotel is new. Nice design. Rooms are clean and big with climate. It offers a complimentary breakfast above average. It was high season and check-in and check-out lasted long, be patient. It is not located on downtown but a taxi will take you there in a 10 minute ride for 40 pesos ($3 US). By the way, driving in Guanajuato is a nightmare, lots of cars and there are no parking space. Avoid car rental!! Try to rent one of the tours offered.