There are 3 sections in this hotel and
although I was of a group booked in advance,
they placed me in the highest section which
is way on top of a huge hill (4th floor and the
elevator only reach up to the 3rd).
The staff for the most part are pretty rude
although I am Spanish speaking person!
The room was dark and freezing. There was
no remote control for the TV. Wireless was not
working and althoug it was reported at the
front desk, nothing happen. Just came down to
the lobby were signal is better was their advice.
No real solution, as into the lobby was not
working either. Ummm, just in this moment
there is a problem with the network they said.
At room there is too much noise coming from
elevator and service people walking around.
Conclusion, rate is too high for quality and
service provided.
- La Abadia Guanajuato
- La Abadia Hotel Guanajuato
