Well the hotel itself has charm but no air conditioning and it is very warm in Guanajuato. However only 2 rooms have any windows for fresh air which is not very fresh - we had one thank goodness though being on the side of a mountain the view is of a wall 10 feet away - and the traffic right outside the door is horrendous. they keep the big front doors open so the hotel and our room was full of exhaust fumes. They gave us a fan to stir the air around and for us to provide some white noise against the traffic and dogs barking and the spiral stairs which are nice but a huge racket when anyone goes up them. We were offered breakfast the first day and then had to ask for it - sometimes no fruit or whatever which was OK but a bit weird. It is only a 10-15 walk to the Centro Historica so that part was nice. Not much choice of restaurants in the area but taxis are cheap. We tried to open a half bottle of wine in the minibar that the cork was so dry it broke up and would not come out. They charged us 250 pesos for it! The people working there are very nice but the exhast fumes and noise were so bad we went home two days early even though I had to pay a penalty for the plane reservation change and we had prepaid the hotel so did not get that back either. I think the hotel may cater more for business people and not tourists - it just does not have the comforts required for an 8 day stay considering the price they charge - it is not cheap! 1400 - 2000 pesos per night. I would not say it was terrible as the traffic and the air pressure that holds the exhast fumes down is not the hotel's fault but it is not a holiday if you can't relax at your hotel (or breathe)