the last day we were staying we went down for breakfast in the hotel´s restaurante, 30 minutes later when we got back to the room, our professional camera that is worth around 5 hundred dlls with all the pictures of our trip was missing, also one battery and a cellphone.
the people from the counter, did nothing to help us, they even tried to blame other guests, so we had to call the police.
police arrived in less than five minutes, and they kindly gave us intructions on how to proceed.
we haven´t recovered our things but meanwhile. we recomend not to stay in this hotel.

We stayed in the Hotel Insurgente after a recommendation from a tour operator with whom we were going on a trip that evening. Although I'm always skeptical of booking something this way- you never know if it's the "real" price, or with a substantial kickback- I was nevertheless pleased with the value and price.

The first room I inspected was on the 3rd floor, with only windows into the hallway. I still thought it was okay, for the price. But at the desk I asked if they had a room available with windows, and they put us in room 768. In my opinion, it is probably the best room in the hotel, AND it was the same price- $440 pesos or so.

Room 768, on the top floor, has a very nice, large deck overlooking the plaza and streets below. There are some benches as well. Almost all the time we spent in our room was spent on the patio, watching the city, or having a beer. The bathroom has a wonderful shower, very large and with a bench for toiletries as well. A separate area with sink and vanity.

The bed was standard comfort, a double. Not a huge room, but the large bathroom and deck made up for that.

Only ate in the restaurant once, for breakfast. It was good, but nothing too special. 60 pesos, so it was a fair price, but I preferred wandering the streets for a bakery or something.

The front desk workers were very nice, friendly, and helpful. This is a very popular place for people going on tours around town. Maybe because of the tour operator in the bus station....? Still, I would stay there again. It's a short walk to everything.

We stayed there for one nite. 7 stories hotel that allows you to take nice pictures from the terrace. Roms have a basic set up but just what you need since your goal is leave all your lodgage and take of the the walking adventure. Right in front there is a "Comercial Mexicana" (Dept. store) where you can buy esentials (even food) at very god price. Leave the room key at the reception is a common practice so don't get surpice.

Located right on Juarez Street near the Hidalgo Market and an easy walk to all of the downtown sights of Guanajuato, this hotel is very convenient. I never waited a minute for a taxi directly in front. There is a large supermarket less than a block away and a pleasant restaurant is downstairs. I had an interior room which eliminated the street noise, but it was pretty gloomy. The room was pleasant enough with a huge shower. The hotel was kept clean and the service was fine. This is a hotel for a tourist who is independent and doesn't need a "resort" feel. Overall, a good base for your exploring this picturesque town.