I checked in after midnight. On expedia it states free shuttle provided upon request. This is misleading. Its only free shuttle when checking out. When I checked in, the room was a corridor room, I nearly fainted, as it was an open plan type with the washing basin facing the bed. They soon change me to a more acceptable room for the same price I was paying - abeit a smoking room, which was fine by us as we smoke. After that, it was smooth all the way. When the toilet wont flush 3days later, one phone call, in 5mins maintenance were there. Free internet from the minute I checked in. Free mini bar refillable every 3days. And when we needed to do some printing, we were not charged at all. Service with a smile!! 2 weeks ago I stayed in 5star Presidente Continental hotel in Guadalajara too. Though the hotel was beautiful and comfortable, but the service was 2star!! I will defo choose Holiday Inn hotel again. However, it would be great if there was an inhouse massage and a hair saloon. But well done to the staff.
- Holiday Inn Centro Historico
- Holiday Inn Guadalajara
- Guadalajara Holiday Inn
