I stayed here for 8 days and loved it. Great staff and excellent service. Room service was cheap and good portions of food. They had valet parking. Pool is on the roof and they also have a jogging track on the roof as well. Great hotel and good price. Will visit again.

My sister and I wanted to meet for a weekend and we chose Guadalajara. We have never stayed at this hotel. It is very well located and all the staff was very gracious and attentive. The bartender at the lobby bar was very nice and helpful.

We stayed at the "ladies only" section of the hotel. The room was very comfortable and clean. On Saturday we had the chance to go to the restaurant and tried the buffet. They had a large variety of food, and it was delicious and at a very good price.

All in all, we had a very pleasant experience and are very satisfied with the services at this hotel.

Part of my business party stayed at the Hilton but my group stayed at this hotel. If you want the Mexican experience with great local food and the morning hot chocolate, this is where you want to be. The breakfast hour is longer than most hotels because many of the local families come to this hotel to eat and to celebrate significant events. We would work late into the night due to time zone issues and did not have to worry about making it to breakfast. Breakfast was included and is a buffet that includes cook to order meals. The conceirge provided assistance for local travel and the laundry service was excellent. Hotel safes are at a room next to the hotel front desk - and not in the hotel room - but the safes are private and worked out fine. Carpet in room was dirty - had to wear socks so that my feet would not turn black. Also had a problem with the bath/shower drain that would not drain well. Room was also a bit small. Wireless worked well and there is a business office for customers to use along with a conference room. Hotel was also willing to change US money to pesos.

Great location, excelent service, the facilities are upscale and meals are just delicious,