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Vista Express Plaza del Sol – reviews, photos

4.0 of 5
Av Lopez Mateos y Mariano Otero | Plaza del Sol, Guadalajara 45050, Mexico
Hotel amenities
Vista Express Plaza del Sol
Vista Express Plaza del Sol
Vista Express Plaza del Sol
Vista Express Plaza del Sol
Vista Express Plaza del Sol
Vista Express Plaza del Sol
Ranked #61 of 105 hotels in Guadalajara
3.0 of 5 stars 60 Reviews
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60 reviews from our community

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Traveller rating
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    17
    14
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Date Rating
Manchester, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
32 helpful votes 32 helpful votes
“Worst hotel EVER-Even the cockroaches were trying to escape!!!”
1 of 5 stars Reviewed 8 September 2011

My family and I stayed in this hotel as we were recommended it,obviously by someone who doesn't like us!We were visiting Guadalajara for my nephew's Baptism and wanted to be located near to where the Mexican side of my family live.This hotel is dirty,old and run by very unhelpful and rude staff.My partner and I stayed in one room and my parents were in another but both were as bad as each other.I found dead cockroaches in the draws and we were on the 12th floor!The carpets were stained,old and thread bare and rooms were filthy to an extent that I didn't even sleep in the bed prefering to lie on top as a safer option.The only good thing I can say about the room is the spectacular view from the window,across the city.
We all stayed bed and breakfast and my parents were brave enough to try it once but never again.The food was cold,bland,unappertising and it didn't help when one of the staff members began mopping the floor with a filthy mop half way through eating.My dad has a great appertite normally and even he couldn't stomach the food so we all went to Starbucks in the plaza de sol shopping centre.
On checking in and out the staff were rude and unhelpful to such an extent that we had to lug our own cases up several flights of stairs from the basement where they were put for safe keeping due to a late flight back.
Customer service is non-existent in this hotel,usually you get what you pay for but they even failed on that account.We renamed the hotel "The Toilet Roll"so I think that speaks volumes.My advice is to book elsewhere!

Room Tip: Ask for a higher level floor to appreciate the sprawling city of Guadalajara
See more room tips
  • Stayed October 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask charl26 about Vista Express Plaza del Sol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Senior Contributor
28 reviews 28 reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“Exelent location and value $...”
4 of 5 stars Reviewed 14 June 2011 via mobile

Exelent location the staff was really nice and helpfull, the bar in front of the hotel Was nice but kinda overpriced for a Mexican bar, the only downside of it like I read on previus reviews was how HARD LIKE A ROCK the beds are my back was in pain for the rest of the day lol but that saved me around $100 dls so if you travel on a tight Budget look no further this is the right hotel....

  • Stayed April 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask manueltorres about Vista Express Plaza del Sol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puerto Vallarta, Mexico
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“DISGUSTING !!”
1 of 5 stars Reviewed 13 June 2011
1
person found this review helpful

The hallway carpets are grossly stained; they look like they haven’t been changed in 20 years. The room smelled like bathroom. Very expensive for what it is.

  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask omillan about Vista Express Plaza del Sol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Kingston, Ontario, Canada
Senior Contributor
28 reviews 28 reviews
Reviews in 24 cities Reviews in 24 cities
134 helpful votes 134 helpful votes
“This is a budget hotel...if you're looking for quality go elsewhere”
2 of 5 stars Reviewed 23 December 2010
2
people found this review helpful

I stayed here for several days and at first I was rather shocked at how run down this hotel is. The carpets in the hallways are torn from use and in some spots they are almost totally black from the accumulated dirt. If the management would simply get rid of all the carpets in the building, the hotel would immediately improve. The furniture is old and of cheap construction. Breakfast was included with my hotel room and the food was average. Their dishwasher seems to be of poor quality because I could see quite a few dirt spots on the plates and coffee cups. All around, I was not pleased with this hotel. There's one that looks much better right across the street from this one.

  • Stayed December 2010, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Born_yesterday about Vista Express Plaza del Sol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1 review
“Aging and noisy.”
3 of 5 stars Reviewed 4 February 2009

I stayed here for one night and it was very dissapointing. I had visited the hotel a year prior and had a pleasent stay. The rooms looked very old and outdated. There is a major construction project going on right next door. There is a new hotel being built and during most of the day there is a lot of noise going on. Hotel staff was mostly friendly but they refused my guest entry to the hotel after 11pm. Was very upset as i was not told of any guest curfews. The few postives of the hotel is the location to the Plaza del Sol shopping mall and the area seemed pretty safe.

  • Stayed January 2009, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Vista Express Plaza del Sol

Av Lopez Mateos y Mariano Otero | Plaza del Sol, Guadalajara 45050, Mexico
Price range (per night):* INR2,619 - 3,790

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