The hallway carpets are grossly stained; they look like they haven’t been changed in 20 years. The room smelled like bathroom. Very expensive for what it is.

I stayed here for several days and at first I was rather shocked at how run down this hotel is. The carpets in the hallways are torn from use and in some spots they are almost totally black from the accumulated dirt. If the management would simply get rid of all the carpets in the building, the hotel would immediately improve. The furniture is old and of cheap construction. Breakfast was included with my hotel room and the food was average. Their dishwasher seems to be of poor quality because I could see quite a few dirt spots on the plates and coffee cups. All around, I was not pleased with this hotel. There's one that looks much better right across the street from this one.

I stayed here for one night and it was very dissapointing. I had visited the hotel a year prior and had a pleasent stay. The rooms looked very old and outdated. There is a major construction project going on right next door. There is a new hotel being built and during most of the day there is a lot of noise going on. Hotel staff was mostly friendly but they refused my guest entry to the hotel after 11pm. Was very upset as i was not told of any guest curfews. The few postives of the hotel is the location to the Plaza del Sol shopping mall and the area seemed pretty safe.

We stayed 2 nights in GDL on our way to a diffrent destination. Loved the mall, lots of restaurants and other food options, fun for the kids. The rooms were okay. Carpet looked dirty, but had decent AC and clean bathroom.
My only complaint is that the walls are PAPER THIN!! I heard everything next door and it was not pretty. We had a 1 and 2 year old and it was not appropriate conduct of our neighboors, especially at 2 in the morning, then at 4!!!
The hotel breakfast restaurant was great. I really don't recommend this hotel if you have young kids.