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Guadalajara Plaza Lopez Mateos – reviews, photos

3.0 of 5
Avenida Lopez Mateos Sur 2128 | Colonia Chapalita, Zapopan, Guadalajara 45050, Mexico
Hotel amenities
Guadalajara Plaza Lopez Mateos
Ranked #27 of 105 hotels in Guadalajara
4.0 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
    18
    9
    8
    2
    2
Date Rating
San Francisco Bay, CA and Southern Costa Rica
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“OK, but could be better”
3 of 5 stars Reviewed 1 June 2007

My wife stayed at the hotel as part of a conference package, and I joined her at the end of her stay. Overall the hotel was pleasant enough, and the rooms were clean and comfortable. What I found disappointing was the constant "nickel and diming" for amenities often offered free in other hotels. Wireless internet access, for example, was available only after purchasing a card from the front desk and entering a cumbersome series of numbers on your computer. Even then, the access expired after a limited amount of time, and had to be repeated daily. In addition, the two computers in the "business center" were available only on payment of $.50 per minute. The constant dunning for additional payments detracted from what could have been a excellent stay.

  • Stayed May 2007, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask toucanbob about Guadalajara Plaza Lopez Mateos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mexico city
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
“Perfect in every way”
5 of 5 stars Reviewed 24 April 2007
2
people found this review helpful

I have stayed in numerous Guadalajara hotels since we travel there quite often. This hotel is one I'm definitely returning to. It has all the services one could want, incl. a very nice restaurant for breakfast (buffett or menu) lunch and dinner. Excellent service all around. handy location although if you're just going to visit historic center, you may want to stay downtown even though it's rather seedy at night. But this hotel for example has the green tourist bus going right past it, every 15 minutes, which takes you to Tonala, Tlaquepaque, or historic center in comfortable airconditioned bus for 9 pesos; . and hotel is in a nice upscale neighborhood, where it's safe to stroll the streets at night.
Has nice heated pool, nice gardens, ample lobby, bar and gift shop, and basically all 5-star amenities and treatment. Paid $75 which included full American breakfast. Mostly business clientel here, so they know how to treat you well; a five-star for three-star prices.

  • Liked — service & value
  • Disliked — had to pay for internet
  • Stayed April 2007, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask bigmutt about Guadalajara Plaza Lopez Mateos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Cedar Rapids, Iowa
2 reviews
7 helpful votes 7 helpful votes
“Much Better!”
3 of 5 stars Reviewed 3 June 2006
4
people found this review helpful

We stayed at the Guadalajara Plaza Lopez Mateos for two nights, after switching from a less than desirable place. This hotel was definitely a step in the right direction!

The "bad" things about this hotel include nonpotable water from sinks, no clocks in the room, hard beds, and major construction in front of the hotel. However, we received three bottles of water each day, and even though there was major construction, our room (402) was quiet and peaceful and had a nice view of the pool and mountains in the distance. They also have wake up call service, and a channel on the tv that had the time of day.

Of note, the construction project confused almost all of our taxi drivers who returned us to our hotel. They seemed exasperated with the detours they had to take to get us back in front of the hotel. They are constructing a traffic tunnel in front of the hotel and I would suspect it will take a long time to finish.

The "good" things about this hotel include a lot of help with your luggage, doormen open the doors for your, bilingual, friendly staff, sunny pool (heated) area, nice restaurant with good food and menus in English and Spanish, room service, extra pillows, hair dryer, enough pressure in shower, air conditioning that worked, conveniently located near Plaza del Sol shopping center, reputable taxi service waiting outside, valet parking, money changing at the front desk, helpful front desk staff, and cleaning staff that checked on your needs twice a day (however, the ones that checked our room did not speak English - but smiled a lot and were friendly).

The cost of the taxi back to the airport very early in the morning was approximately 100 pesos (approx. $10). We took a taxi to Liberty Market downtown and it cost 70 pesos (approx. $7). A taxi to the Plaza Del Sol shopping nearby costs 30 pesos (approx $3) - but is well within walking distance. We also went to another outside market in Tonala, which cost 120 pesos (approx. $12) in taxi fare. The Tonala market had more of a variety of items compared to the Liberty market and seemed like a notch above the Liberty market, but both were fun if you like that sort of thing.

Overall, Guadalajara was a very friendly place. I would recommend this hotel and would consider staying there again. We were charged approximately 800 pesos/night (approx. $80).

  • Stayed June 2006
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mazatlán, Sinaloa, Mexico
2 reviews
“Mejorar Servicio Restaurant y Modernizar Habitaciones”
3 of 5 stars Reviewed 25 May 2012 NEW
Google Translation

Room Tip: Seleccionen Habitaciones con vista a Plaza el Sol o el frente del Hotel.
See more room tips
  • Stayed May 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Roberto L about Guadalajara Plaza Lopez Mateos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A Hotels.com Traveller
“Complacido”
5 of 5 stars Reviewed 2 April 2012
Google Translation

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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Additional Information about Guadalajara Plaza Lopez Mateos

  • Guadalajara Plaza Hotel
  • Plaza Lopez Mateos Guadalajara
Address: Avenida Lopez Mateos Sur 2128 | Colonia Chapalita, Zapopan, Guadalajara 45050, Mexico
Price range (per night):* INR3,288 - 5,294

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