We tried to stay here. After several emails to hotelselectos.com requesting a reservation were not answered, I tried calling the hotel directly. Got as far as "Habla ingles?", which the desk clerk answered no to and then she hung up on me! I then had a friend who is a native spanish speaker call. She made a reservation and asked them to email me to confirm it. They did not. I then sent a letter via registered mail with my credit card info to confirm the reservation I hoped I had. No response. At that point I made a reservation elsewhere. When I got to Guadalajara, I went to Hotel La Rotonda and they had my letter right there at the desk! Too late, but I will say the place was in a good location, and the lobby was clean.

Arrived late (1am) on a Viva Aerobus flight from DF only to get to the hotel and be told that despite the reservation number we had in hand (we had been given over the phone when we made reservations) that they had no idea what we were talking about and the hotel was full. As best as we could tell, they decided that we weren't showing up and gave our room away for a quick profit from someone else. We argued with them, but there's not much you can do when the beds are all full and it's 1am. They did not help us find another place or offer and sort of remuneration. We stayed there the following night because we were out of the city all day and did not have time to look for another place and they charged us the full rate and gave us a hot/not air conditioned room facing into the central (TV blasting) courtyard. All around a very unpleasant experience.

By the way, we are Mexican, so there is no chance that there was a language barrier or a misunderstanding.

You cannot beat the location of this mid-range hotel. Right in the middle of town, next to all the plazas, and just around the corner from the action so it is quiet. The room was more than fine and we enjoyed the professional staff even if they didn't seem excited to see us. We were there for 3 nights and all of them were good and I recommend this hotel. Price was right on the money for a big city.

We had a room with a balcony. There are not too many of these but with the quiet street in front I recommend you try one.

We very much enjoyed this hotel because of it's great location a block from the Cathedral and easy access to all the downtown sights and plazas. We especially appreciated the easy evening walk to music, one night at the Teatro Delgrado, another night in the main plaza near the Cathedral. The service was friendly and helpful. The afternoon reception clerk spoke excellent English and the friendly morning clerk wrote things out while we pantomimed our needs. The rooms are simple, but we really liked some of the details, like the shuttered doors, and the public areas are charming. Most rooms overlook one of several interior courtyards. They are generally quiet unless other guests decide to talk and laugh until the wee hours of the morning. However, if you contact the front desk they will try to do something about it. One drawback was that the bathroom drains are trapless and thus sometimes, but not continuously, smelly. I think we paid 610 pesos per night for 2 double beds. A reasonable value. We would definitely return. They serve breakfast, but we love La Chata - only a few minutes walk south.