The Hotel Ilebal is a clean, comfortable and safe place to stay. The rooms are spacious and well taken care of. There is a safe in the room to secure your passports and valuables while you are out and about enjoying this cute colonial city. Every morning you are brought a continental breakfast. The coffee and pastry are delicious. The staff is friendly and the front desk speaks English. I recommend you take a taxi at night to and from the hotel as it is situated off the main road. You'll see what I mean when you get there.

I was really tired this night, so i slept in after 10mins.
The mexican style in this hotel is so lovely! And its a nice detail, that the room has a balcony and the flees are also typical mexican.
They also called us a good taxi, friendly,safe and cheap - which is great in this country.
Oh, and also named us great restaurants near the hotel.
While showering i realized there was no hot water (which means i finally got up,haha)
But i confess that can be terrific if you shower before sleeping ... Ugh!!
Well, the breakfast was also nice .. the basket they bring is cute.

Short it was good for the price.

It was a surprise to see some positive reviews for this hotel. We could have managed with the very hard beds, limited shelf space, and other little problems. For the price, we didn't expect luxury. However, there is an abandoned building across the small street and it's full of dogs and they howled all night. On the other side, another building that seems inhabited also had dogs barking during the night. We had a 5-night reservation and had to leave after the first sleepless night. Hotel would not give any refund through Expedia. It was absolutely awful. Do not recommend for anyone with mobility problems, there are lots of stairs and meandering pathways to reach rooms.

The Ilebal is one of few good hotels in the central area of Cuernavaca. Our room was clean and functional enough but sorely lacking shelf and table space. One night the shower water was tepid instead of hot but otherwise fine on that score. Security is very good but the individual rooms could use an inside chain-lock. Staff was friendly (we spoke some Spanish).
The demerits are as follows: a) It has no restaurant but they try to compensate with coffee and sweet bread brought to your door at 8 a.m. b) It is located in a ravine so if you didn't drive your own car you have to rely on a taxi unless you're willing to do a cardio-walk uphill and on a street with minimal sidewalks which is what I did but my wife didn't. Still, the hotel is only 2 blocks from the big-draw cathedral and only 1 block from a historical garden but up the steep hill.
Nevertheless, given the lack of good hotels in the center-city area I would come again even without driving my own car.
My wife could walk minimally on this trip so we brought a wheel chair and used lots of taxi cabs to get around--taxi cabs are plentiful, thank goodness, and cheap.