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Casa Colonial – reviews, photos

Netzahualcoyotl 37, Colonia Centro | Centro Histórico, Cuernavaca 62000, Mexico
Hotel amenities
Casa Colonial
Casa Colonial
Casa Colonial
Casa Colonial
Casa Colonial
Casa Colonial
Ranked #5 of 53 hotels in Cuernavaca
4.5 of 5 stars 96 Reviews
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96 reviews from our community

    Trip type
Traveller rating
    66
    24
    4
    0
    2
Date Rating
New York City, New York
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Lovely place but not optimal service from reception”
3 of 5 stars Reviewed 4 January 2012
2
people found this review helpful

My fiance and I had a romantic getaway to Cuernavaca. Hotel is beautiful and restaurant food is good international and Mexican fare well presented with extremely friendly service. The beds are divine, and the decor of our junior suite was classically ravishing. However, maintenance workers tactlessly mowed the lawn as we tried to relax outdoors and reception was unhelpful in postponing the lawn mowing. Reception also made no attempt to replace the soiled envelope of "courtesy" paper found on the writing desk, and seemed apathetic when we mentioned the small reptilian visitor who somehow gained access to our bathroom. (the perils of tropical travel I suppose). Reception also did not inform us that that hotel would be locked after sundown which resulted in much knocking on doors and interrogation via intercom to identify ourselves. We were a bit put off by this. The hotel is very lovely, but I would have expected a bit more care from a boutique hotel with only 19 rooms.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask cordapia about Casa Colonial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Köln
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“It was really a 5 star stay!!!”
5 of 5 stars Reviewed 21 December 2011
1
person found this review helpful

Casa Colonial in the heart of Cuernavaca is a lovely place to stay a few days or more in Cuernavaca. The rooms are excellent, beds are best!, the service is great, all members of the staff are always friendly and very helpfull. The food is also very good - dinner at the hotel´s restaurant "Hidalgo" at the zócalo with a magic view of the Palacio Cortés - the most important and impressive building in town! In total the Hotel Casa Colonial is the best offer for a very good price! All important sites are close, in walking distance. Don´t miss Museo Casa Brady almost in front of the Hotel.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lavidaessueno about Casa Colonial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
“A great place in Cuernavaca”
5 of 5 stars Reviewed 25 October 2011
1
person found this review helpful

I recently led a group of 10 travelers from Canada, the US and the UK to Cuernavaca and the group was unanimous about our 4-night stay at Casa Colonial: it was a GREAT experience and an incredible value for the price.

The hotel is well located - walking distance from all the sites and city center - the rooms are very clean, the beds extremely comfortable, the breakfast a gastronomic experience, and the staff friendly, helpful and professional. The decor is beautiful, the garden is lush and the pool clean and fresh. The hotel manager helped us plan this trip - always accommodating our last minute changes - and helping us coordinate transportation and reservations at restaurants. I highly recommend staying at Casa Colonial - for a relaxing and pleasant stay in Cuernavaca.

Room Tip: The rooms at the back have less light, but are quieter than the ones on the street.
See more room tips
  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Stephanie E about Casa Colonial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juampion, General Manager at Casa Colonial, responded to this review
3 November 2011
Thank you for your review, this will help others on their trip to Cuernavaca
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
“Relaxing nice place!”
4 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

We stayed one night and really enjoyed the place, the staff was very friendly, our room was a clean and nice small room but enough for 2, The gardens are beautiful and it's very peaceful and relaxing to sit by the pool, by the way the pool was clean but cold.

We loved that is well located near the zocalo and other interesting places.
The only complaint we had was that the restaurant close early, we arrived at 9pm and we were really hungry and the hotel did not have the restaurant in service.
I would really recommend this relaxing peaceful hotel!

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask lizath about Casa Colonial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
1 review
1 helpful vote 1 helpful vote
“The best hotel in Cuernavaca”
5 of 5 stars Reviewed 22 September 2011
1
person found this review helpful

I travell frequently to Cuernavaca and I have to say that this is by far the best hotel. I have stayed in Casa Azul, Mañanitas, Camino Real and i just recently tried Casa Colonial out. By far it offers the best service, food, acomodations and the breakfast is truly an experience. The rooms are very comfrotable, and fitted wit air conditioning, cable TV and the interiors are beatuifull. I had no problems with the service and the location of the hotel is perfect for taking a stroll through the downtown cultural sites. I would recomend Casa Colonial if your planning to stay in Cuernavaca. Cheers and keep up the good work.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jean Francoise G about Casa Colonial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juampion, General Manager at Casa Colonial, responded to this review
3 November 2011
Thank you for your review, this will help other people on their trip to Cuernavaca.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Casa Colonial

  • Casa Colonial Cuernavaca
  • Casa Colonial Hotel Cuernavaca
Address: Netzahualcoyotl 37, Colonia Centro | Centro Histórico, Cuernavaca 62000, Mexico
Price range (per night):* INR4,904 - 6,409

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