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La Loma Suites – reviews, photos

Sierra Vertientes 380 | Lomas de Chapultetec, 11010, Mexico
Hotel amenities
La Loma Suites
8 traveller photos
Ranked #1,008 of 1,421 hotels in Central Mexico and Gulf Coast
3.5 of 5 stars 2 Reviews
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2 reviews from our community

    Trip type
Traveller rating
    1
    0
    0
    0
    1
Date Rating
Miami, Florida
1 review
“Don't stay here you might die due to carbon dioxide”
1 of 5 stars Reviewed 20 October 2010

Very poor maintenance of their clothes dryer almost caused a fatal accident on our stay due to carbon dioxide emanation. Situation was handled very poorly by their owners we do not recommend this place to anyone.
Their response was terrible telling us the following day "they made us a favor" moving us to another room and that we could stay in the new room only for a few days of our stay and then go back to the original because they had new reservations. Despite the fact we were traveling with our 2.5 years old child they wanted us to be moving from one room to another to avoid them to lose reservations..! I have never seen such an attitude from anyone in this industry.
Incredibly they charge us the night we had the problem and neither of the owners came to check the situation until next day 10AM ...
Of course we left to the JW Marriot where we are sure we wont have to deal with this level of unsafety..

  • Stayed October 2010, travelled on business
    • 1 of 5 stars Service
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Additional Information about La Loma Suites

Sierra Vertientes 380 | Lomas de Chapultetec, 11010, Mexico
Price range (per night):* INR12,539

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