We love this place, set against a hillside above a small quiet beach with 3 restaurants, one superb and one casual and fun. Our room, simple but roomy and comfortable, was cleaned daily. Our terrace overlooked the beach and bay. Problems were minimal. Yes, the hot water didn't always work well, there was rust on some pipes, the A/C was cranky. But this is a little spot, and decades old, not a 4-star resort, and you have to expect these things in Mexico. People who want an upscale place should try Playa la Ropa or Ixtapa.

My family and I spent December 26, 2009 - January 1, 2010 in Zihuatanejo, Mexico. We stayed at Bungalows Sotelo. We were well pleased with the place. Plenty of room. Right on the beach. Short walk to the market and places to eat. The staff of Sotelo helped us with anything we wanted to do. We went snorkeling, para-sailing, deep sea fishing, boat and kayak riding. We walked to the market everyday to shop and eat. Plenty of fresh fruit. There is bottled water in the bungalows. The people are very friendly. We felt safe. It was not crowded. My flight was bumped from Friday to Sunday and Ms. Sotelo was able to get me back on my flight after about a half hour on the phone. We are planing our next trip to Bungalows Sotelo, Zihuatanejo, Mexico. It was Great.

We stayed in #10 Bungalow Sotelo for 10 days in January 2010. Our unit was right on the beach and we really enjoyed sitting out on our patio surrounded by happy Mexican families, spending a day at the beach. We swam right out front at Playa la Maderna and often walked to Playa la Ropa, the next beach over (more resorty and probably more expensive). Our studio unit was quite spacious with comfortable king and double beds. The kitchen set-up was pretty basic but adequate for preparing simple breakfasts and lunches. We asked for a coffee maker when we arrived and one was quickly provided.There are lots of good restaurants close by on the street behind. Downtown is only about a 10 minute walk away, either along the shore or on the back streets. The bathroom was large, hot water wasn't plentiful but with the warm climate it really wasn't a problem. The maids cleaned each day and things were spotless. We had one small incident when a pair of shoes disappeared off the balcony, our hostess caught the thief and returned them to us. My friend and I enjoyed a quiet, relaxing stay and we would certainly return to Bungalow Sotelo.

They advertised air conditioning, microwave, TV, etc. The room had it all, but nothing worked! Everything was so dirty we had to cover the furniture with sheets. Water from the deck above came directly into the kitchen. The shower didn't have hot water and turned the bathroom into a swamp. It is the worst place we ever stayed.