We stayed at the Playa Los Arcos for 3 weeks in December of 2011 through to January 2012. During this time we went to the Casa Isabel for dinner and absolutely fell in love with the place. It is a quaint 14 room hotel with everything you need. After our 3 week stay at Play Los Arcos we decided to book a new flight and extend our holiday an extra week at the Casa Isabel. We have been to Peurto Vallarta many times and have stayed at several different Hotels, Casa Isabel is by far the very best.
Wendy (the lady in the office that takes care of the reservations) was so helpful and cheerful. Isabel (the owner) is so personable with all her guests. All the staff made us feel so welcome and comfortable from the second we got there.
Our room was absolutely incredible, it overlooked the entire Bay as well as Old Town. You couldn't ask for better! It was completely equipped with everything you need including a full fridge and 4 burner gas stove. There was even a huge jug of purifed water in our room for free.
All phone calls to home (Canada) were FREE and very quick and simple to call out. We had our own private terrace with a warm infinaty pool and BBQ. The staff don't shut down the pools at 10:00 pm like all the other hotels we have stayed at. In fact they clean them early in the morning allowing us to enjoy them as late as we like.
Room service and Patio service is FREE and quick! The staff are always smiling.
The restaurant (as well as the rooms) have the most beautiful view in PV. Being that the restaurant is one of the classiest places to eat in PV, we were shocked at how low their prices were. A incredible tasting Filet Mignon was less than 1/2 the price of a Filet Mignon at the Vista Grill which is right across the way. I like my wine and found their wine prices very reasonable for a nice wine.
Casa Isabel is in a great location. up on the hill giving you a breath taking view and only a easy 3 minute walk to Old Town and less than 5 minutes to the beach.
We were in PV with two other couples and asked Wendy if they could spend the day on the terrace with us to enjoy the infinaty pool and have a BBQ. Not only did they allow our friends to spend the day enjoying their facilities, Isabel came over and chatted with them, makeing them feel so welcome.
On the day we had to leave we went to the office to check out. Isabel was there and asked us what time out flight was. We told her it wasn't until 5:45 pm. Isabel told us to go back and enjoy our room until we needed to go to the airport. This just made our day (which started off so sad) we actually got to enjoy another 3 hours in our beautiful room.
We will always stay at the Casa Isabel everytime we go to PV. You just can't beat it!!!
