I stayed at this hotel for four days in October. All of my new clothes were stolen. At first everyone denied it, then the staff blamed each other and then there was talk of repaying me, which of course would be impossible. I was never able to talk to the owner. This was a very costly and disappointing stay,and it started my adventure on a bad foot. Also, another guest informed me that her bathing suit went missing, the staff admitted to taking it but could not return or pay for the item.

This hotel changed ownership in July of 2009 so many of the previous comments no longer apply...Exceptionally clean, maid service everyday if you request it.
All suites, Half one, half two bedroom units.
Beds hard but comfortable.

Cooking equipment and table service sparse!!!! But they are improving..some units now have microwaves, some have toasters ( we didn't) some get a coffee pot. (we did for half the time).
This hotel is in the club district in the romantic zone so sleep is a hard thing to find sometimes.

I can't say enough good things about the staff..they tried so hard to please.
The reception ladies have a Spanish/English dictionary to help with the language difficulties.

This is a fine place to stay...4 blocks from the beach, few blocks from the fresh food market.

If being surrounded by French speaking Canadians is not your cup of tea, do not stay here!!!

For my liking the pool is not kept clean enough and the circulation fountain rarely runs.

I made a reservation in advance, over the phone, at this hotel starting on a Saturday, for three nights. I was told the rate was x amount per night. When we arrived at the hotel, the manager asked us if we had a reservation and at what rate. We told them, and without even asking our name or checking, he said that was the rate for the first night, but the subsequent nights would be higher (he asked 50% more!!!) because high season was starting... I complained that nobody mentioned that when we made the reservation, but he did not care to listen. We walked out and found a similar hotel at an even lower rate just one block away. I guess it was not high season after all... Stay away from this chater!!!

We have stayed at the Estancia San Carlos twice now, for two weeks in 2006, and came back in 2007 to stay six weeks. We loved the location, the staff, everyone was very helpful and friendly...and the price is right.
We have two little Chihuahuas, and they were made to feel very welcome. The maids are hard workers, and they are always quick to smile and say hola. The laundry facilities are inexpensive and quick. Short walk to the malecon, restaurants, beach and grocery store.
Nice, clean spacious rooms. We want to go back there in 2009.