My boyfriend and I visited Puerto Vallarta for the first time and stayed at Friendly Vallarta Resort. We encountered no problems while we were down there; from check-in to check-out, everything was excellent! Our flights getting into P.V. and leaving were both very early in the morning. We were able to check in right as we arrived at the hotel and didn't have to wait until 3:00pm check in the next day, like a few others on our flight had to. The same goes for checking out.. We figured we had to check out and be without a room for over 12 hours, but the resort let us keep our room for the duration of our stay, along with our all inclusive bracelets until minutes before our bus left to the airport. We were very pleased about this and they were very hospitable and accomidating.
The food was delicious and there was always something new to eat. Each night, an a la carte meal was served down at the restaurant down by the beach. It didn't count as one of your "a la carte meals" included in an all inclusive package. Each night was a different themed meal and the food was, in my opinion, just as good, or better, than the actual a la carte restaurant food itself.
Other reviews describe the rooms as "outdated". I would much rather describe them as "authentic". The rooms were simple. Simple is all you need, though, when you are in Mexico! I am going to assume most people spend more time out of their rooms than in them when on vacation in a beautiful country. The beds were extremely hard, but you aren't there for a good sleep. The staff kept everything very clean and each day tried to add a little something extra we would enjoy. One thing we did notice, though, was that the walls were paper thin. We could hear everything going on in the rooms next to us and in the halls, but it didn't bother us any. It became entertainment on some nights.
The staff was PHENOMENAL. The staff seemed to enjoy their jobs and tolerated us touristy Canadians. They waited on you hand and foot and always had fun with the guests and with each other. Angelica from Nolitours was such a sweetheart and oh-so helpful. This includes the event staff (Will.I.Am was great), front desk, bell boys, restaurant staff, cleaning staff and any other staff who makes this place as friendly as the name states. We didn't encounter one dismal or rude staff member the duration of our stay. You hope to leave that behind when you leave home.
There were hourly activites to do for the whole family. They set up beach volleyball, kayaking, bracelet making, water aerobics, ping-pong, BINGO, dance and spanish lessons, black jack and of course nightly entertainment, to name a few.
The pools were never full or crowded and the Adults Only infinity pool and two hot tubs were an added plus.
Overall, we had an excellent time both in Puerto Vallarta and at Friendly Vallarta Resort. We would most definitely return to this resort in a heart beat. There was always tons to do, plenty to drink, loads to eat and lots of beautiful sights to soak in. Our great experience made it very hard to leave.
*Side note: anyone who says the drinks are watered down is crazy. Some drinks are made stronger than others because nothing is measured out. If you really have a problem with it, go get another drink.. they're free..
Room Tip: We stayed in 1014 on the main level. It was perfect for those who visit the room often and who like...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC