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Barcelo Puerto Vallarta – reviews, photos

4.0 of 5
Zona Hotelera Sur Km. 11.5, Puerto Vallarta 48294, Mexico
Hotel amenities
Barcelo Puerto Vallarta
Ranked #17 of 113 hotels in Puerto Vallarta
4.0 of 5 stars 1826 Reviews
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1,826 reviews from our community

What travellers say about this hotel
  • Very good(142)
  • Los Arcos(116)
  • Snack bar(94)
  • Great time(70)
  • Pool area(66)
  • Specialty restaurant(65)
  • Room service(56)
  • Zip line(51)
  • Well worth(44)
  • Hot tub(44)
Traveller rating
    756
    564
    200
    168
    138
Only show reviews for Family (498) | Couples (706) | Business (30)
Date Rating
Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
“An Honest Review with pictures!”
4 of 5 stars Reviewed 13 February 2012
6
people found this review helpful

I have read many reviews on here before choosing this resort so I thought I should write about our experience. My wife and I (both 25 yrs old) had previously stayed in the Mayan Riviera at a massive five resort so this was our only comparison for an all-inclusive. We thought this resort was definitely a 4 star resort (No less than a 3.5 and no more than a 4.5). One thing we weren't expecting was to have drinks served to us pool side or at the beach. We also didn't expect it to be as cold at night or first thing in the morning but this hotel is right at the ocean so there can be a bit of a breeze. There was a red flag up for all 10 days we were there so you couldn't use any of the resorts water equipment. Swimming in the ocean was nice and the waves weren't too big too scare off anyone.

I read from other reviews that there is a towel game played each day which is true but there are always chairs available but it's harder to find ones in front of the pool. You either have to get up early to claim your spot or wait for an opening. Don’t lose your towel it will cost you $20 US.

The beach is small but it is adequate enough. The public beach beside the hotel is a bit nicer. We didn't bother going to the beach until the afternoon since the chairs are in the shade in the mornings. If you’re a beach person I would consider another resort although it sounded like most resorts in PV have smaller beaches. The Mexicans selling things will bug you for the first 5 minutes but then leave you alone.

The rooms were nice and big but you could tell they were older but it wasn’t a big deal to us. We had a club premium package which gave us a better view but all rooms have some type of an ocean view. Out of the 8 floors the top 3 floors are for club premium guests. Both towers only have rooms built facing the ocean but on the lower levels palm trees might block the view. Tower 2 has the bar which can be very loud at night. Being on the 7th floor we could still hear the live band playing past 11PM with our doors closed but it never bothered us enough to change to the other tower.

I’m not sure if I would go club premium again. Pro’s of going this route is an unobstructed view of the ocean, unlimited la carte’s, access to premium lounge, discounts, and included internet. Only cons were Wi-Fi doesn’t work often on the higher floors and the computers in the lounge often had extremely slow internet.

We did enjoy going to the lounge and booking through our own receptionist who took care of us. The beer they serve in the fridge in the hotel room is Tecate, they have draft Sol and Tecate beer on tap at the bar and Bottled Bohemia beer in the club premium lounge. Sorry no Corona or Pacifico beer. Basically all the liquors you want in the lounge but only pop to mix with. I enjoyed having some baileys and coffee in the mornings at the lounge because I didn’t like the Mexican coffee they served at the buffets.

We talked to another couple who had club premium which there room sounded massive. Ours was big with two living rooms, king bed, and a bathroom with a large shower. There’s had the same plus a Jacuzzi, an extra sink and a wrap around balcony. They figured it was 1200 sq ft but I know there are only so many rooms this size since there’s being a corner room that was right in front of the ocean.

We only ate at each la carte once which they were all fine but had paid for the romantic package and have dinner on the balcony in our hotel room which was by far the best food we had at the resort. Buffet for lunch and supper is good but it gets old quickly after being there for 10 days. We never got sick of breakfast though. The taco bar had the best food for lunch.

Looking for an excursion to book? We did Sea Safari (snorkeling), Outdoor Adventure (zip lining), and Rhythms of the Night (show and supper) through Vallarta Adventures totaled roughly $350 CAD. All were great but we enjoyed the Sea Safari the best which might be due to our awesome tour guide Pablo. They had good zip-lining which supposedly one of the best in Mexico I think it was 12 lines all together. Rhythm’s of the night was nice too but can’t compare it to a Vegas show. Also all tours through this company you have to take a 30 minute taxi ride to the Marina that is a set price of 180 pesos or bus ride for 7 pesos. Never had an issue with taxi’s since they all have set prices. There is also a 20 peso entry fee per person to the Marina.

There is no need to tip anyone but all staff works hard and really appreciates the tips. I read somewhere that the minimum wage is 55 pesos per day not per hour.

Everyone is worried about the safety in Mexico. We wondered around the resort and the town which had a ton of tourists. If you have just a little common sense you will have no issues.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arkansas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
“I "heart" this place and Puerto Vallarta!”
5 of 5 stars Reviewed 13 February 2012
4
people found this review helpful

I am happy to report that we have been here enough times in the last 3 years that I have lost count! Woo hoo! I am not going to go over the same things repeated over and over. Nothing bad or different to report but I know that I personally like to read new things.

I know it sounds crazy but we do not utilize the restaurants at the resort. We will do the buffet for breakfast and maybe twice for other meals. We want to try other places. We always do Tony's at least once. This year we tried Juan and Only in Mismaloya and it was quite good. Do not go here thinking you are going to get anything really different. Although it was really tasty, it is pretty much a burrito or fajitas. Our new place to try was Pipi's (yes it is pronounced just like you think!) What a blast! The food was awesome but the atmosphere is one big party. Unfortunately for the other guests, I sang right along with the marachi band. I had read that you can't leave without trying one of their famous margaritas. Ya'll I kid you not, the glasses are the size of a small Pyrex bowl! If you are able to drink more than one of these monsters I suggest you sign up for therapy. It is so laid back and happy in this place. I promise you will have a ball.

Back to the resort. This is where I have issues and step up on my soap box. No, not with the staff, it's with all of us! Would it break your wrist to reach inside your pool bag and tip? I am shocked at how many do not do this. Folks, all inclusive does not mean all tight and cheap. They work very hard and sometimes understaffed. I can speak from personal experience that if you take the time to learn their name and tip even one little dollar each time they come around, not only will they go over and above for you, you will never have to ask for anything. I started saving my dollar bills one month before we go and it covers more than enough.
PLEASE reconsider your thinking on this if you are guilty of it. If you are considering going to P.V. do not hesitate. You will have the time of your life!

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask beachbums1983 about Barcelo Puerto Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Carlos, California
1 review
“great vacation”
5 of 5 stars Reviewed 12 February 2012

we stayed in this hotel for 5 days and it was great. I wish we could stay longer. we highly recommend this hotel to stay.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Delaram M about Barcelo Puerto Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
1 review
11 helpful votes 11 helpful votes
“Great Location! Great locals!”
5 of 5 stars Reviewed 9 February 2012
11
people found this review helpful

We booked this trip about a month before we wanted to go and got close to the best price we could find after looking for a month before and the days leading up to the trip. Not sure upgrading to Premium would be worth it. That gets you Premium lounge access , free wireless , room upgrade , and unlimited a la cartes. They serve premium liquor at every bar on the resort for all guests , who wants to be attached to their phone all week, 3 a la cartes is lots, the buffet was delicious every meal we had there.Some of the people we travelled with got a wireless password for 24 hours to face time with the children they left behind. There was a minimal charge for that.
The resort itself is located outside Puerto Vallarta in the village of Mismaloya. Right beside the resort are a lot of the residences of that village. Nicest people you will ever meet. We went snorkelling on day 2 with Ralph and Rolando and along the way the told us about the history of the area and also caught a puffer fish for us to hold and get pictures with! On the 5th day we went out fishing with Javi Lopez and is godson Chawi. Best day ever! They are so gracious and friendly. He packed us sandwiches and snacks along with beers and other beverages. All from his family restaurant that they run on the beach beside the hotel. For 5 more USD they will filet and cook your catch if you wish. I can't say enough good things about our experience with Javi . Ive been on the big fishing boats organized by the resort and you don't get to do any anything compared to Javi. If you get a fish you are bringing it in or you are losing it.He would show us the basics of trolling and jigging and then we chased some yellow fin tunas.Saw whales out there as well , one came up literally right beside the boat!!! If we had an extra day i would've went out again.
The only thing i didn't like was the beach in front of the Barcelo, it was small and the sand felt more like rocks i would spread on an icy sidewalk. I cit the bottom of my foot first day playing beach vball and could barely walk the sand after that. The sand fleas were insane as well. We all got at least 2 extra bites per day. Kinda like mosquito bites but a little bigger and itchier. I wonder if the fogged in the mornings if it would help.

Room Tip: The Junior Suite we booked online for was one of the nicest all inclusives i have ever stayed in. 2n...
See more room tips
  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Brandon F about Barcelo Puerto Vallarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
26 helpful votes 26 helpful votes
“Didn't quite hit the mark”
4 of 5 stars Reviewed 9 February 2012
3
people found this review helpful

We stayed at Barcelo for 7 days in January as a family vacation (Myself, my daughter, son-in-law and grandson). We reserved a 2 bedroom family suite with 2 king-size beds. We got one room with a king bed and one with two twins. They said they didn't have 2 kings available. The location on floor 7 of tower 2 was great, so we dealt with it. While the rooms were sufficient, they lacked the wow factor I was reading about in the junior suites. Simply beds and one room with a desk. No sitting areas, no extra space, disappointing. The grounds were very clean and well maintained. The pools were heated which was very nice, always able to use them, although they could have used some cleaning under the shelf seats along the sides of the pool. Staff in the restaurants, maids, etc., GREAT. Staff at the front desk . . . not so great. Food was pretty standard for all-inclusives, only had one night that I struggled to find something that looked appealling to me. The beach was small and the sand was course, but the locals offered great deals on side trips. We went whale watching (very successfully) with Alonzo and it only cost us $100 for all four of us! There were, unfortunately, some of those no-seeum bugs we were warned about and I am still scratching almost 3 weeks later. That's just a reality of the area, not a comment on the resort. This trip represented a place in Mexico we had not yet been to and while I enjoyed it, I would not return to Puerto Vallarta . . . personal preference, I guess.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Barcelo Puerto Vallarta

  • La Jolla De Mismaloya
  • Barcelo La Jolla De Mismaloya
  • Mismaloya
  • La Jolla Mismaloya
  • Barcelo La Jolla De Mismaloya Puerto Vallarta
  • La Jolla Puerto Vallarta
  • Barcelo Mismaloya
  • Barcelo De Mismaloya
  • Puerto Vallarta La Jolla De Mismaloya
Address: Zona Hotelera Sur Km. 11.5, Puerto Vallarta 48294, Mexico
Price range (per night):* INR8,750 - 17,388

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