I have read many reviews on here before choosing this resort so I thought I should write about our experience. My wife and I (both 25 yrs old) had previously stayed in the Mayan Riviera at a massive five resort so this was our only comparison for an all-inclusive. We thought this resort was definitely a 4 star resort (No less than a 3.5 and no more than a 4.5). One thing we weren't expecting was to have drinks served to us pool side or at the beach. We also didn't expect it to be as cold at night or first thing in the morning but this hotel is right at the ocean so there can be a bit of a breeze. There was a red flag up for all 10 days we were there so you couldn't use any of the resorts water equipment. Swimming in the ocean was nice and the waves weren't too big too scare off anyone.
I read from other reviews that there is a towel game played each day which is true but there are always chairs available but it's harder to find ones in front of the pool. You either have to get up early to claim your spot or wait for an opening. Don’t lose your towel it will cost you $20 US.
The beach is small but it is adequate enough. The public beach beside the hotel is a bit nicer. We didn't bother going to the beach until the afternoon since the chairs are in the shade in the mornings. If you’re a beach person I would consider another resort although it sounded like most resorts in PV have smaller beaches. The Mexicans selling things will bug you for the first 5 minutes but then leave you alone.
The rooms were nice and big but you could tell they were older but it wasn’t a big deal to us. We had a club premium package which gave us a better view but all rooms have some type of an ocean view. Out of the 8 floors the top 3 floors are for club premium guests. Both towers only have rooms built facing the ocean but on the lower levels palm trees might block the view. Tower 2 has the bar which can be very loud at night. Being on the 7th floor we could still hear the live band playing past 11PM with our doors closed but it never bothered us enough to change to the other tower.
I’m not sure if I would go club premium again. Pro’s of going this route is an unobstructed view of the ocean, unlimited la carte’s, access to premium lounge, discounts, and included internet. Only cons were Wi-Fi doesn’t work often on the higher floors and the computers in the lounge often had extremely slow internet.
We did enjoy going to the lounge and booking through our own receptionist who took care of us. The beer they serve in the fridge in the hotel room is Tecate, they have draft Sol and Tecate beer on tap at the bar and Bottled Bohemia beer in the club premium lounge. Sorry no Corona or Pacifico beer. Basically all the liquors you want in the lounge but only pop to mix with. I enjoyed having some baileys and coffee in the mornings at the lounge because I didn’t like the Mexican coffee they served at the buffets.
We talked to another couple who had club premium which there room sounded massive. Ours was big with two living rooms, king bed, and a bathroom with a large shower. There’s had the same plus a Jacuzzi, an extra sink and a wrap around balcony. They figured it was 1200 sq ft but I know there are only so many rooms this size since there’s being a corner room that was right in front of the ocean.
We only ate at each la carte once which they were all fine but had paid for the romantic package and have dinner on the balcony in our hotel room which was by far the best food we had at the resort. Buffet for lunch and supper is good but it gets old quickly after being there for 10 days. We never got sick of breakfast though. The taco bar had the best food for lunch.
Looking for an excursion to book? We did Sea Safari (snorkeling), Outdoor Adventure (zip lining), and Rhythms of the Night (show and supper) through Vallarta Adventures totaled roughly $350 CAD. All were great but we enjoyed the Sea Safari the best which might be due to our awesome tour guide Pablo. They had good zip-lining which supposedly one of the best in Mexico I think it was 12 lines all together. Rhythm’s of the night was nice too but can’t compare it to a Vegas show. Also all tours through this company you have to take a 30 minute taxi ride to the Marina that is a set price of 180 pesos or bus ride for 7 pesos. Never had an issue with taxi’s since they all have set prices. There is also a 20 peso entry fee per person to the Marina.
There is no need to tip anyone but all staff works hard and really appreciates the tips. I read somewhere that the minimum wage is 55 pesos per day not per hour.
Everyone is worried about the safety in Mexico. We wondered around the resort and the town which had a ton of tourists. If you have just a little common sense you will have no issues.
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