We booked a last minute vacation, and we're quite surprised at this hotel. Great service all around. Rooms were quiet and comfortable. Something I found very pleasing here was the price included everything, no extra charges for room safe, internet ect. We had a very pleasant two weeks.

This is our 4th Time to PV, and our scond stay at the Buenaventura. We arrived Jan 22nd, and stayed one week. The front desk staff is friendly and very courtious & helpfull. We especially like the wait staff in the resaurant and pool areas, including Leticia, Gustavo, Fausto, Jorge, Nicolas, Carlos, and many of the others that waited on us on occasion. The food is very good at the Buffet, and also off the menu. Rooms are quiet and clean. We chose an ocean view room this trip, and loved the view, and having our own balcony. We will be staying here again. The couples massage was fantastic, and would recommend to anyone.

You can read the earlier reviews and I agree about the staff ( terrific ), service ( wonderful ), location ( can't get better ), safe ( absolutely)

However two things should be understood about the hotel

1 - it is a family owned MEXICAN HOTEL and you will be with some local families holidaying ( as well as people from avarywhere else in the world ). As far as I am concerned this is a good thing especially since I never heard one child screaming at the parents, saw one drop of food that if dropped wasn't picked up immediately - usually by the child dropping it and children who said thank you.

This difference shows in some of the food options ( you may not have seen some breakfast choices before but you still have all the usual omelettes etc ) for example.

There is also a different ambiance to the place and is more laid back, despite the heroic efforts of the pool team to get people involved, then some of the party palaces out there.

2 - the hotel is showing its age with halls that can echo, the occasional banging pipe and a general older look than the likes of the RIU's

All that being said, relax and let the hotel " work its magic ".

Its a great return for the money and what is wrong with going to Mexico and actually meeting Mexicans anyway.

A shout out to the staff of the Sunset - great dinners everytine !

To vaction Puerto Vallarta is to stay in Puerto Vallarta. The Buenaventura is a great location for those who want to experience downtown Puerto Vallarta. The hotel is not a 5 star hotel, but it is a clean hotel with extras. The beach is great for walks from the hotel. The staff is excellent. The food is good to great. You can have a choice of fruit, traditional or eggs and bacon style breakfast. Room service is great. They do have wifi, but at times it is not relaible. They are aware of the issue and have told me that they are working on it. Mexican Minute. lol For those of you coming to visit PV for the first time. Stay in PV. Not over in Nuevo Vallarta. That is NOT Puerto Vallarta. It is actually in another state. JR