Hotel Hacienda Mazatlan - Reviews, Photos - I cant recommend it

RogerGustafsson

Mazatlan, Mexico

1 review

1 helpful vote

“I cant recommend it”

Reviewed 2 June 2010

1

person found this review helpful

It is a run down hotel. Also, they try to sell you shares in the hotel for about 20,000 pesos. "To guarantee that you can get a room" The money is also said to be used for maintnence.
I truly think the only maintnence taking place are of the owners wallets.
The room were run down, I found old chewing gum at the bed, a fossilised bug in the shower and the curtains were full of holes.
The "bar" had only 3 real glasses. If you wanted more or they were already used you had to do with plastic mugs.
They have internet only in the lobby.

The cleaning lady woke us up every morning to ask us if we were leaving today.

The hotel is located just on the beach. The beach in this area is also run down with "restaurants" that I would go to only if I wanted a stomach disease.
I guess this was the "place to be" 1974, but now its just bad.

We paid 3700 pesos for 7 nights, that is not bad at all. But then its not a very good hotel

Stay away.

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TravelerMinnesota

Minnesota

Top Contributor

55 reviews

Reviews in 25 cities

29 helpful votes

“Good rooms, check the price carefully”

Reviewed 15 January 2007

2

people found this review helpful

We stayed five nights at Hotel Hacienda, it is a charming hotel but billing practices were problematic for us. At checkin we were first told there were no rooms, then a change and there was one, we asked about a length of stay discount and told there were none available.

We talked with three other guests who were given discounts, for one night stays we paid 83 dollars a night, (70 plus 13 for stove and dishes) two other guests reported they were charged 50 dollars,and another would not say but it was less than 50. We were also placed in a second floor room, the lower rooms are noisy from street traffice and had no light blocking curtains. To be fair we were moved by another receptionist when we asked to be moved.

I would be cautious about staying here unless you are really willing to advocate for yourself. I speak some Spanish but not fluently. Thought I have to say the resort is nicely located and views are good.