El Cid El Moro was a very nice hotel. not the newest, but well kept. the property is beautiful and well kept also. the beach is clean and there is a roped off area to keep the venders out...they're fine with me. we went on a timeshare exchange. they do treat hotel guest different than owners (our friends were there as hotel guests). the free ride from the airport is worth about $30 US but is a way to get you to timeshare. the skycap for helping you get cabs etc. is not much use. we went to Senior Frogs, thought we needed a cab. he got us a golfcart unit, but the restaurant was downstairs....literally but we had to pay. he did this to us twice and after that i didn't speak to him for the rest of the 2 weeks there. the restaurants at the hotel are good and reasonable. the buffets, which comes with a show, are terrible. the food was cold and the beef like leather shoes..........save your money. we did better on eating/drinking around than buying the "all-inclusive" plan. they wanted $69/person/day.....over $1800 US and believe me that's a lot of food and booze for the 2 weeks. if you time it out right, you can have Happy Hour all day up and down the beach form 10:00AM to 7:00PM. all the help around the pools and restaurants on the property are great. they are willing to help out with information, are friendly and always courteous. lobby help is no help because they do their utmost to keep you in the resort. they don't seem to know a thing.

all in all, we would go back again. overall we were very pleased with the accomodations. the city is clean and safe. there is no more of a drug problem here than in most places in the US. go have a good time and enjoy the place and the people of Mazatlan.

In spite of alarmist news media, we had a delightful week in mazatlan. The hotel El Moro has a WARM swimming pool which we enjoyed even when the air was cool. We walked for miles on the endless sand beach, especially enjoying the tides highs and lows. The service is very good, with waiters and staff eager to do all they could to make our stay successful. La Concha restaurant serves an impressive breakfast buffet and their dinner rivals cruise line faire. This was our second stay here and we are looking forward to another visit.

All of the staff at El Cid El Moro made me feel special. I went with extended family without a spouse. I sat alone by the pool side most days and I was made to feel part of a group of people. I found everyone extremely friendly and they were great with people from young to special needs. In particular the activities staff were wonderful remembering people's names and if a new person joined the group made sure they were introduced. "Enrique from activities" in particular made me feel important and was great at rallying people to make the activities more fun.

The food was good with lots of options and the service was good too. If you are a single person travelling with family or friends join the activities and you will meet some great people.
Barbara T, Winnipeg, Manitoba Canada

We have a time share with El Cid and went this year for one week in January. We were offered 4 days all-inclusive but when we checked in they offered us 7 days all-inclusive so of course we were on board. We had a wonderful time and especially enjoyed the La Concha restaurant where we feasted on shrimp, shrimp,shrimp. L. Enrique was a wonderful waiter who took care of us very well. We know that people are afraid of the violence of the drug cartels, etc, but we felt perfectly safe, even going for massages, off-site, daily. The massage parlor was very professional and offered massages for $25. each but if you bought 3 it was $20. each. The salon is MYO Massage for Life and is a 4 minute walk from the hotel. It is right next door to Mary's restaurant and the El Rico coffee shop.