Hotel Motto - We spared every expense.

Okay, the cleaning staff are great, but they have a tough hurdle to overcome. We were welcomed to the hotel by unfriendly staff who obvioulsy only wanted to work at one of the higher classed resorts. No good check-in system; just a bunch of keys kept in an unlocked cabinet in the office - protected only by a locked glass door. Yeah, really safe.

We would have had a dip in the pool, but it was green. Not painted green, but filled with disgusting bacteria.

The rooms are falling apart. We never saw a cockroach, but we did have a dead bat in the room.

There is a phone to call the front desk, but you can't call out into the town.

The cable reception is horrible. You can get FOX news and a CBS affialiate from LA.

Seriously, what more do you need? The place is falling apart. It is one of the three lowest rated resorts in Mazatlan. Not worth it. Stay somewhere better, the cost will be worth it.

First of all i can not believe WHY is this place a member of RCI there is nothing in the place it is out of ammenities, it is far from everywhere, no restaurant, no gym, no phone to make even a local call, there is nothing and I am going to complain about this.
TV signal is awful, please RCI and other companies do not send more people to risk their lives !!!!!!!

Stay at your own risk! The phone in the 'apartment' we rented only called the front desk. There is no room internet. When the housekeeper takes the dirty towels, you don't get clean towels until those same towels are washed and dried. There was a 6-7 inch lizard in our bathroom that welcomed me one morning just after I woke up!
The bed is as hard as a rock and it feels like the pillow is stuffed with balls of yarn. There is only one phone that allows someone to call your room and that phone is always busy because the receptionist is constantly on personal phone calls. At times, the receptionist answered the phone by saying 'What??!' She was not helpful or friendly. Although, there is a gentleman who did an exceptional job.
If you are used to staying at a higher end establishment, or at least one with a working phone, I would prepare myself for a shock if you have already booked your stay at the Marina Del Rey Beach Club! Good Luck!

Just spent 2 weeks at the Marina Del Rey. The great part is that the suites are huge and the beach is wonderful, not too many vendors to bother you! There are also some great people working there like Michael, Rosario and Manual...however that is pretty much where it ends. The room was very dirty when we arrived and we went out to buy our own cleaning products as it was unacceptable. However the maids quickly got it clean within the next day or 2...the maids are very willing to help and are appreciated. We did not see even 1 cockroach as was previously reported and were very happy about that. There are 50 units and 20 are owned by full time residents. It was not our first time there as we were there with timeshare owners. There were many people at the desk daily complaining about something, and did not seem to be getting any satisfaction, and they were timeshare owners. It does not seem to be the problem with the staff as much as a problem with the actual owner, who does not seem to be interested in having people own timeshares any more. It's too bad he is not operating in good faith until the timeshare owners use up all of their weeks, and then moving on to full time ownership as he seems to want. We however made the best of it, and had a wonderful vacation.