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Holiday Inn Sunspree Mazatlan – reviews, photos

3.0 of 5
Av Camaron Sabalo 696 | Zona Dorada, Mazatlan 82100, Mexico
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Holiday Inn Sunspree Mazatlan
Ranked #13 of 72 hotels in Mazatlan
4.5 of 5 stars 153 Reviews
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153 reviews from our community

What travellers say about this hotel
  • Very good(9)
  • Pool area(4)
  • Golden Zone(3)
  • Coffee maker(3)
  • Time share(3)
Traveller rating
    70
    59
    15
    7
    2
Only show reviews for Family (26) | Couples (51) | Business (2)
Date Rating
McAllen
1 review
1 helpful vote 1 helpful vote
“Nice Hotel, Worst Beach and Bad Service”
2 of 5 stars Reviewed 1 August 2011
1
person found this review helpful

The hotel is very nice, good rooms, good pool, very good food and cheap beer.
But the problem was the beach, I was expecting to walk on the beach but you couldn’t because the waves hit the containment wall, It was too dangerous.
I didn’t like the hotel service, they close the pool at 10 pm but the pool towel close at 7pm so 3 hrs without towels..?? and close for night??
The business center charged for using the computers and printer!! This was the first time I have been charged for this at a Holiday inn hotel and I’m a Platinum Priority club member. The location of the Hotel is at the end of the Gold Zone so you need to take a “Pulmonia” Cab to the restaurant not bad $40 pesos each way.
I would definitely not stay at this hotel again, I would try the Crown Plaza on the far end of the Golden zone.
And every day for 6 days @ 9AM the housekeeping personal would knock on the door to see if the room was empty or occupied… can’t front desk do this?? Very annoying...

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
1 review
2 helpful votes 2 helpful votes
“Wonderful vacation destination!”
5 of 5 stars Reviewed 16 June 2011
2
people found this review helpful

Amazing hotel. The Hotel Manager was awesome! The front desk team to the waiters at the pool restaurant were all wonderful. Family friendly this may be a smaller resort but definitely 5starbin my book. Two ably priced, perfect location and the pool was breath taking. All around beautiful place. Highly recommend and will definitely return!

  • Stayed April 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sams4 about Holiday Inn Sunspree Mazatlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Charles, Missouri
Senior Contributor
46 reviews 46 reviews
Reviews in 29 cities Reviews in 29 cities
67 helpful votes 67 helpful votes
“This is a Holiday Inn?”
4 of 5 stars Reviewed 3 June 2011
5
people found this review helpful

Wow. This place is amazing for a Holiday Inn! The rooms were great, the staff was amazing and the location - WOW. What a great view of the beach! It's walking distance from some decent restaurants and close to a lot of the larger resorts. Honestly, I can't wait to stay here again. It was that great - and inexpensive, too!

  • Stayed February 2011, travelled with family
    • 5 of 5 stars Sleep Quality
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Red Deer
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Nice place to stay!”
3 of 5 stars Reviewed 10 April 2011
1
person found this review helpful

Well it was cool the 17 days there but not because of the staff and locals. Mazatlan is a wonderful place to go and my 9 year old loves it! We had a great time and are looking forward to our 4th year in a row! Cant wait!

  • Stayed February 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Best Holiday Inn ever!”
5 of 5 stars Reviewed 19 March 2011
6
people found this review helpful

I was very surprised this was a Holiday Inn, as it seems much more like a resort with open-air lobby, gorgeous infinity pool and swim-up bar, perfect sunset views and open-air restaurant with bar. The serving staff is excellent, and we found all staff to be friendly and bilingual. The food is way better than what you'd expect for a hotel, including fresh seafood, true Mexican options and the normal American fare all for a reasonable price. We were also very happy with the 90 bucks per night we paid and would definitely choose this option again in Mazatlan.

  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Holiday Inn Sunspree Mazatlan

  • Holiday Inn Mazatlan
  • Mazatlan Holiday Inn
Address: Av Camaron Sabalo 696 | Zona Dorada, Mazatlan 82100, Mexico
Price range (per night):* INR4,403 - 7,969

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Holiday Inn Sunspree Mazatlan
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