well just got back from our vacation now i can get some sleep. Gus Gus across the street was loud it sounded like it was in our room and it went on till 1 am and the live band sucked,after 2 weeks i can tell you what songs the sang.The walls were so thin that i could here the person snoring next to us.the people next to us would party till 4 am and when i phoned the desk they said we will see what they could do but nothing happened.i would not stay here again and if you have kids i would not recommend it.

We have been timeshare owners since 1997 and in the lock-off suite since 2002. We own 4 weeks. This year the hotel was filled with a busload of young people who partied loudly and continuously from Wednesday afternoon until Sunday morning.

My complaints were met with apologies but no action.

In addition, the owner of the property held debauched parties in the "office" area on the first floor below our unit. This suite is passed by anyone heading for the beach or the restaurant and the doors were open.

These parties featured loud music, writhing girls and old men. There was obvious liquor consumption and equally obvious drug use. Not something I would expect in a "family" resort.

The hotel and restaurant staff are still wonderful, but they are powerless to deal with the issues caused by the owner.

We planned to stay 8 weeks this year but have cut our losses and are going home after 4 weeks.

My prediction is that the owner is on his way to ruining the resort and will probably lose it to his drug habit.

I don't think that we will be back.

We just returned from a week at the Costa de Oro, while the condo was roomy, it definetly needs upgrading.

The Good:
The waiters at the pool, Edguardo and Pancho, were great!
The bar type food (nachos, quesadillas, burgers, club sandwiches) were good. We ate inside the restaurant a few times, and other than those items mentioned, don't bother.
Location on the beach was great, beautiful sunsets.
Pool is nice, although the towels are ridiculously old, and the pool needs more regular cleaning.

The Bad:
Time Share: At check-in we were accosted by the information lady pressuring us into a sales presentation. No we weren't actually accosted, but it felt like it. We had been traveling all day and just wanted to get to our room, perhaps see the sunset, get some food. Instead, we had to have a sales pitch. We finally caved in to the offer of $100 (US) to spend at the resort, the City Tour for 4, and breakfast the next morning, promised that it would no more than 90 minutes. We were very clear with her, and again with the sales rep the next morning, that we were not going to be purchasing a time share, but what the heck, $100 worth of drinks, and a tour we were going to actually pay to go on anyway. Needless to say, it was all a joke. After spending more than 90 minutes with the representative, we declined to discuss "prices" with him, although he had just spend an hour writing down lots of numbers for us. Since we declined to discuss "prices" we were not eligible for our $100 or free tour. Not a great way to start your trip - needless to say, we were in a bad mood.
The front desk staff is not very friendly or helpful, and they don't speak very good english. The information desk is not that at all, but people trying to sign you up for the sales pitches. It was a bit disconcerting to be in a foreign country and not having anyone you could ask for advice regarding activities or restaurants, as they were just trying to sell you something. If you do need anything, ask the bartenders at the pool or the tour representative in the lobby.
The noise - the nightclub Gus Gus was ridiculously loud, and seemingly piped right into our room. The windows were worthless. Hardly got any sleep while we were there.
Housekeeping was not at all thorough. The floor was never clean, and I don't think the sheets were ever changed.
The furnishings are very old, and very uncomfortable. The TV was in the bedroom, not the living area. Wierd.
Outlets and lights didn't all work.
Internet service - what a joke. They charge you, and you can only get very slow connection at the pool or in the lobby. In our room, we could find all the surrounding hotel's wireless, but not Costa de Oro's.

We did enjoy the sunshine Mazatlan offered, but the time share hassles (inside the hotel and on the streets) really are a negative for the City.

The hotel is in a great location. Our stay was in one of the condominiums. While very clean, the furnishings are long overdue for refubishment. The lamps were so bad you had to worry about getting a shock from the wiring. The beds were comfortable in our room, but we heard complaints about how hard they were from other guests. The refrigerators was a tiny under the counter model which barely kept anything cold. The two burner stove often didn't heat well or only one burner was working. The air conditioning in the unit we were in blew, but did not cool down, and was not fixed even after a week. There were new bedspreads, but the couches, etc., were not very clean and have the same upholstery that they had when we first started staying there in 1994. Many of the owners went to the orientation just to complain about the poor quality they were getting for their money. Management was only interested in people upgrading their ownership or buying more weeks, with the same promises as before.