Dreams Huatulco is a compact resort that somehow never seems crowded. The resort has six swimming pools, five restaurants, a theatre, a large buffet and beach area and is somehow designed in a way that lets you get anywhere in five minutes. The resort is accessible to mobility challenged people except for the beach area.
Check in was the fastest I've seen. The room folders with keys and information were laid out on a large desk. We showed the clerk our voucher, picked up our form and were done about as fast as we could walk through. We did need to identify our bags to the staff at the entrance and the bags were brought to our room a short time later. We arrived with an entire bus load of people and were all headed to our rooms in about ten minutes.
Our room was very clean and looked fairly new. The bed was comfortable; the shower worked well; there was enough storage and we were provided with robes and slippers. The safe is included in the cost. The bed was large and comfortable. Our room, 1309, looked out on the quiet pool at the south end of the resort and had a partial ocean view. It was a pleasant, quiet location. The ground floor rooms lack a bit of privacy, but might be great for people with kids because they could walk out onto the grass to play.
There are enough beach and pool chairs, but the ones in the shade are reserved by about 7:30 AM. A young man does remove towels that are left for such a long time that it looks like the people aren't coming back, but he will not take them if possessions are left on the chairs. A number of people used large colorful clothes pins to identify their chairs. If you sit in the same area for a number of days, you will likely get to know some of the people around you.
The restaurants do not take reservations. You just go to the one that you want to eat at. On the one hand this means that you can try them all. On the other it sometimes means waiting. If you want to be seated quickly you need to be there by 6:30. If you come to the more popular ones later you may wait quite a while for a table. There is a very reasonable dress code that varies a bit for different restaurants. The Mexican and Italian share the same kitchen. If you are with kids and want to eat from the Italian (adults only) you can ask for the Italian menu in the Mexican restaurant.
Breakfast is in the main buffet (the World Restaurant) and lunch in the steakhouse, which is located next to the ocean and is a very pleasant place to eat.
We were happy with the quality of the food.
The beach is clean. The water gets deep quickly and the waves pull at you as they go out. For me this is perfect, but you really need to keep an eye on children. I would suggest life jackets. There is a school of fish that will nibble at your feet near the rocks at the left side of the beach. On calmer days the rocks in that area are good for snorkeling . The cool wind off the water is quite deceptive. Be careful with the sun screen. Kayaks, lifejackets, boogie boards and snorkeling equipment are at the right side of the beach and are easy to sign out. The bars are at each end of the beach and hotel servers walk along all day long offering to bring drinks. Another alternative is to walk to the bar where we were always served quickly. You can probably get enough liquor here.
Vendors are very noticeable at the beach. You will deal with them about ten times a day. The beach belongs to the people of Mexico. The resort is allowed to put up the palapas but does not control who can walk there. I just shook my head 'no' and they walked away quietly. My wife and her friend liked to shop so it worked differently when they were around. The merchandise was of reasonable quality and the prices OK. You might be ahead to book tours and boat trips through your tour agency and not on the beach because the agencies set quality standards for their contractors.
The theater is a bit out of the way so that the noise doesn't bother the rooms. The show we saw (Broadway Shows) was well done.
The resort shows movies against one wall at night. There is also excellent coffee bar that gets little use. There's a bar near the lobby that's a good place to visit and meet people in the evening. Behind it there is a really nice balcony that runs across the top of the world restaurant. At night you can see quite a ways across the bay from it. Unfortunately it was the defacto smoking lounge and people who have trouble with cigarette smoke probably would not be able to use it. The resort is technically smoke free, but there are lots of butts in the ash trays.
THE STAFF WAS EXCELLENT WHETHER YOU TIPPED OR NOT.
During the weekend there seemed to be a lot of Mexicans at the resort. The ones I saw were thoughtful, polite people who doted on their children. And er, well, ... boy do their women look good in white beach wear. They were in stark contrast to a group of Americans. I'm convinced that there are many, many intelligent, fit, thoughtful people in Iowa. I just didn't meet them.
The resort isn't perfect. The hotel could use a swim up bar. The management needs to find a way to deal with fat drunks yelling and playing loud music around the pool. At times the service at the restaurants is brutally slow.
On the other hand the resort is pretty darn good. I would be happy to return to this resort and am recommending it to my friends.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC