A friendly staff greeted me and treated me like one of their family for the days I stayed here. The room was clean, quiet and comfortable, larger than expected, with a large closet, safety deposit box, screened windows, and fully functional bathroom. They prepared a very robust breakfast for me each morning and were well-informed about places to go and how to get around. They arranged airport transfers for me and were available 24 hours a day to offer assistance.
The resident pets were a delight as well: 2 cats and small Chihuahuas were fun to play with during the hours when it rained (due to a hurricane).
In summary, after just a few days, I felt that I "belonged" and was part of a family. Would I go back? Absolutely!

I stayed at this place, and I hated it. It was more like a guesthouse than a resort by any means. I am young in my late 20's and this place was full of old gay guys that love YOUNG BOYS, truly discusting. Meals were like you were staying in someones house and you had to sit at the table with everyone, absolutely a no go. There were hustlers all over the place and I simply didnt feel secure at all in this dump. The manager was rude, the other staff indifferent. I would NEVER go back. Acapulco gay scene is 75% gay pedophiles and 25% prostitutes and men that pay for them. Its hardly a mecca, and like this hotel has ZERO appeal with the exception of the sleezebags that go there. I will never return.

I've stayed at a couple places in Acapulco. I splurged and stayed at Las Brisas, but I started my stay here at Casa Condesa. Traveling alone, this was a great decision because I made good friends at the Casa, and found myself coming back for dinner, even when I was staying at the other hotel. Casa Condesa is a great value. It's a little bohemian, a little rough around the edges, but that is part of it's charm.

If you don't get an email back right away, don't worry, you will. You can also call them toll free from the US. The pickup from the airport was so convenient

I felt right at home, I made nice friends, I will definitely come back.

I stayed at the Casa Condesa, got to know everyone that stayed there and the guys working there. It couldn`t be better. Fransisco, Andres and the gang is just sweeter than candy and the view is great, pool is cool and so much is included in the price. The way the place is built is very interesting, feels like being in the rain forrest - a very gay one though. But hey, this is the place to stay for gay. Love it, will come back!