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Playa Suites Acapulco – reviews, photos

2.0 of 5
Av Costera Miguel Aleman No 123, Acapulco 39670, Mexico (Formerly Best Western)
Hotel amenities
Playa Suites Acapulco
Playa Suites Acapulco
Playa Suites Acapulco
Playa Suites Acapulco
Playa Suites Acapulco
Playa Suites Acapulco
Ranked #56 of 176 hotels in Acapulco
3.0 of 5 stars 108 Reviews
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108 reviews from our community

    Trip type
Traveller rating
    9
    30
    18
    17
    34
Date Rating
Mississauga, Canada
Senior Contributor
28 reviews 28 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Pretty good”
4 of 5 stars Reviewed 15 November 2011
1
person found this review helpful

This is a low-medium cost hotel that does everything pretty well. Rooms are not new, but clean. Excellent central location.
There is a sort of lounge bar entertainment lobby, but don't expect much entertainment. You have to walk out front to Costera to find entertainment.
Seems to be an all inclusive place, but as everyone says, don't come to Acapulco for all inclusive.

  • Stayed January 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Top Contributor
68 reviews 68 reviews
Reviews in 39 cities Reviews in 39 cities
66 helpful votes 66 helpful votes
“Expensive beach front in Acapulco”
2 of 5 stars Reviewed 19 October 2011
1
person found this review helpful

This beach front hotel has spacious rooms that are old and are not maintained well. Old fashioned TV and telephone are provided. Breakfast is not included in the room and the free wifi is only at the lobby. Check-in & check-out will take you an hour of waiting.

  • Stayed September 2011, travelled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Mexico City, Mexico
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Use only if the price is right”
2 of 5 stars Reviewed 19 September 2011
2
people found this review helpful

About ten years ago this hotel was an excellent option. Unfortunately today it is a sad shadow of it's former self.

Yes it is located close to most of the hotspots and transportation from and to it is easy.

Yes the rooms can hold up to 4 people but this is only an option if, and only if, the price is low enough.

The bad news
-The hotel is old and poorly maintained
-The staff does not care if you need additional assistance.
-The check in process is awful. tiring and there is no AC while you're waiting
-The A/C has serious condensation issues
-The pool is uninviting

I'm sorry to say that this last stay was extremely dissaponting. While i was waiting for the check in i was considering checking into another hotel.

Room Tip: Go for the large suites if you can afford them. Those are the only "Good" rooms
See more room tips
  • Stayed September 2011, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by rflore77 for Acapulco
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEXICO DF
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Really beautiful location on the beach almos in the center of the bay”
4 of 5 stars Reviewed 30 June 2011

We like all are spacious rooms with balcony, the satff is very kind and friendly

  • Stayed May 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ANTONMX about Playa Suites Acapulco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
“I would not go anywhere alse”
4 of 5 stars Reviewed 21 March 2011
1
person found this review helpful

IT is on a very populated area, everythink you need is there, this hotel has a very nice pool, very close to the beach, dayly entertainement, very helpfull management personel, and will give you the option to cook for your self choosing a room with ckitchenett, or you can go all inclusive, or you can go breakfast only, they are open to any choises you pick.

  • Stayed January 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Additional Information about Playa Suites Acapulco

  • Playa Hotel Acapulco
  • Playa Resort Acapulco
  • Playa Suites
Address: Av Costera Miguel Aleman No 123, Acapulco 39670, Mexico (Formerly Best Western)
Price range (per night):* INR3,344 - 9,140

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