Thius is the sixth time we have stayed at this hotel. Staff is freindly and always eager to please. hotel is clean and bright, food and beverages on the all inclusive plan are plentiful good quality and buffet selection is always changing. pool is great with lots of activities in and around the pool, beach is clean and has a nice private area with viible security. beach activities are right there.
Most important, we feel welcome, safe and receive excellent value for our money!
We are booked again for next January 2012....see ya there?????

The hotel is nice it has good activities. it was 85 percent when I went. Service is good. people are friendly. Good beach and pool. it felt safe. in general a good hotel for what I paid.

i have travelled many times to mexico and other places.
for the money this hotel was good value.
the room was clean,large, had an excellent view,there was a fridge,clean towels,air conditioning worked well,there were new elevators,and most of the staff were polite and friendly.
unfortunately the week iwas there, 31 people were decapitated by the drug cartels,had i known how dangerous accapulco was i would have chosen another destination.
its too bad because overall i liked accapulco.
oh and bythe way the mexicans hate north americans, and they can be very very rude!!!!!!!!

The Playa Suites is the cesspool that is Acapulco. I and two friends purchased the all-inclusive package for one week. We nearly went insane by the 4th day and were checked out and on to a different hotel by the 5th day. The food, buffet style, must have been saved daily to be served again the following day. The beach is loaded with peddlers who do not know when to quit, it is impossible to go down and lay out and relax on the beach without being offered massages, jewelry, sombreros, or drugs. Pool towels may be from the early 90's at best, and pool appears to be filthy. If planning on walking outside of the hotel on to the street and into the city, prepare to be aggressively harassed by cabbies and people trying to get you to come to their strip club. The police presence in the area(Gold Zone) is disheartening(Dudes carrying high caliber assault rifles on street to "protect you"). In the end we became trapped in the hotel room. Thankfully we were able to get out of there early.