What a shame to come away with disappointments from an otherwise wonderful trip. Must agree with report given by the Missouri travelers who stated that the advertised "complimentary airport transportation" was not provided. Also, the bottled water was not included. Staff/management indifferent when we showed them the printed materials advertising these amenities. I even emailed them twice prior to arrival (in Spanish!) in order to confirm our reservation and verify that someone would pick us up...no response. Hotel has a great location & potential but there is much room for improvement.
- El Mirador Hotel Acapulco
- El Mirador Acapulco
