I was staying at the Sands for a 3 week break and sadly needed medical help during my last week. My Spanish is very poor and communication was difficult. The management and staff at the Sands did everything possible to help with my medical treatment and to communicate information with my family back home. I am particularly grateful to Raphael (the manager) who personally spent many hours helping me. I was lucky to have a manger and staff who cared so much.

That's a decent hotel, howver do not expect the kind of luxury that you would even find in a 2 star hotel. Most furniture looked old, but fulfilled their purpose.

After 3 days lodging at the Acapulco Diana; where I have stayed for years I decided it was time for a change of scenery. The Sands sits aproximately three blocks directly east on the main drag and I was lucky to get a rate of 58.85 for my own bungalow. When paying with a credit card I later found out that it went down to 53.00 after the conversion rate. The bungalows sit on their own block directly behind the hotel complex. You actually cross a quiet street behind the hotel and enter a wrought iron gate(which is closed and monitored at night) and you feel like you have your OWN house in a lush well manicured tropical rain forest. The grounds are spectacular with lush foilage and tropical plants. They have spent a fortune on the landscaping. Two weeks ago the city was almost empty and I had both hotels practically to myself. The pool was spotless and the service in my bungalow was great. The was ample closet space and a small refrigerator. There was cable TV and cold air conditioning. Strong water pressure and lots of hot water. The beds were extremely comfortable which was my reason for leaving the Motel Diana where my bed was as hard as granite. Due to the location you could have had visitors or several people crashing in the room and no one would have noticed and I got the impression no one even cared. I was told that during the hiatus in Dec-Jan that the prices ARE higher but my only opportunity to visit is in summer or late fall and most resorts and hotels sit idle and I would imagine lose money. I don't know how they do it on such a limited season. From this trip forward I will be BACK to the SANDS. For the price and the great attention that I was given I felt it was a true bargain!!!

I have stayed here 3 times and it is great. You can't beat the price. Beautiful and relaxing pool area. Great place if you have small children, lots for them to do. Tome is the sweetest waitress and works very hard to please all. The bungalows are cozy but very quiet and comfortable. Staff works very hard to make everything right for you. ex: when I arrived my air conditioner was not working properly, we told maintenance and they replaces it within an hour. The beach is just across the street.