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Romano Palace Hotel & Suites Acapulco – reviews, photos

2.5 of 5
Costera Miguel Aleman No 130 | Fracc Farallon, Acapulco 39380, Mexico
Hotel amenities
Romano Palace Hotel & Suites Acapulco
Ranked #105 of 176 hotels in Acapulco
2.5 of 5 stars 90 Reviews
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90 reviews from our community

    Trip type
Traveller rating
    3
    23
    25
    15
    24
Date Rating
Brooklyn
1 review
1 helpful vote 1 helpful vote
“Not safe”
1 of 5 stars Reviewed 26 March 2007
1
person found this review helpful

The Romano Palace is not a good hotel. The lock boxes in almost every room is broken. The first full day i was there, my phone and about 300 dollars worth of clothes were stolen out of my bag. The elevator system is the worst ive ever seen. Half of the week i was there, one of the two was broken. Also, you have to be careful with every towel, a sweet 25 dollar charge for a missing towel. the size of the pool area was tiny for the amount of people staying in the hotel.

  • Liked — Nothing
  • Disliked — I was robbed from my room
  • Stayed March 2007, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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New York
1 review
4 helpful votes 4 helpful votes
“The real Romano Scoop from a Spring Breaker”
2 of 5 stars Reviewed 22 March 2007
4
people found this review helpful

We (total of 15 people in 4 rooms) stayed at the Romano because Playa Suites were booked solid when we started looking (late) in January. We arrived on a Sunday afternoon, so most of the people who had arrived before us were already hammered. Check in didn't take too long (I'd advise having at least 1 person in your group who can speak fluent Spanish- this expedited many things significantly throughout the week). During check in and out the elevators are at their worst- however not too bad. If you only use them when going up from the ground floor, and take the stairs down, you shouldn’t really have a problem. The food is pretty awful, but not inedible. The pasta bar is probably the most solid thing (if you don’t mind ketchup and egg noodles) b/c it’s made to order. You’ll notice that the dessert bar is prepared at lunch and usually sits around until dinner, so don’t eat that. Breakfast was horrible and the eggs gave me hallucinogenic nightmares. The OJ tasted like Sunny D, and that wasn’t so bad. Every hamburger we had in Mexico tasted bad in the same way, so I wouldn’t blame that on the hotel. One thing that did bother me (I wasn’t expecting much, as I just planned to shower and pass out at this dump) was the fact that we had to call for fresh towels every day. 7 outta 7, baby. If my friend didn’t speak Spanish, I’m not sure we would’ve gotten any towels at all. The maid forgot to leave them every day. The location of the hotel is OK because you are near a few bars (Paradise, Disco Beach), but to get to all the superclubs (palladium, mandara) you need a taxi. The pool bar is fun the first few days and then gets a bit old. I think this is because everybody just gets worn down over the course of the week and can’t drink as much as early. If you do get stuck in a corner room or too high up, ask the front desk. They might not be too helpful, but if you slip them a few American dollars you’ll be taken care of. Tipping culture is totally different- they demand tips up front. I would not call this rude because it is part of their culture. I’d venture to say that this tiny bit of culture might have been defined by the attitudes of Spring Breakers over the years. You reap what you sow.

Stayed March 2007
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“Nice view”
4 of 5 stars Reviewed 20 March 2007
1
person found this review helpful

Me and 3 friends stayed in Romano Palace for 3 nights and we got what we expected for the amount of money we paid for it. Personnel was friendly, rooms were clean, view was fantastic. Music down on the streets starts at 20:00 and ends at 5:00 so it was quite disturbing. It got even worse when springbreakers arrive... But still the view was worth all the noise (of course if you are lucky to get the room with the Ocean view ).

  • Liked — View
  • Disliked — elevator
  • Stayed March 2007, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask latvian79 about Romano Palace Hotel & Suites Acapulco
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albany
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Romano palace - gutter”
2 of 5 stars Reviewed 28 February 2007
2
people found this review helpful

Last spring break myself and 4 other college spring breakers stayed here. from the start we had to wait forever to check in. the guy at the lobby tried to hustle us for a tip for connecting rooms. The food was the nastiest food ive ever eaten. Drinks werent bad, sun was 85+ everyday, entertainment was decent, good crowd. its a decent hotel if your looking to spend as little as possible. to get to the beach you have to cross a busy street with crazy drivers. it does have a good location though. if your planning on staying here be prepared for the worst food.

Stayed March 2006
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Ask core513 about Romano Palace Hotel & Suites Acapulco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london,ontario
1 review
1 helpful vote 1 helpful vote
“Acapulco a place of beauty and poverty”
5 of 5 stars Reviewed 14 January 2007
1
person found this review helpful

I heard about how bad the hotel was ,the elevator was not working,it was dirty,the beer was not cold.Well My husband and I went and we had a great time.The weather was great.The rooms were very clean,the service was great and the food was good.The elevators were working and were not slow concidering how many floors there were.The pool was nice and they had entertainment and food there also.The beach was across the road.There were plenty of shops and a flea market .You could barter for what you wanted.The tours gave us an idea how the mexicans survive is the only word I can say.Do not drive there but take a taxi.People do not want to go to Acapulco because of the two times people have been killed.I think it depends on where you go and what you do.We did not go too far at night.Plus with the heat and the fresh air I was really tired and went to bed early.So if you like heat ,here is a place to go.They also have Wal mart,Sams, cosco's,subway,Mcdonalds and so on.

  • Liked — The room was a good size with a great view.
  • Disliked — nothing
  • Tips/Secrets — take a spanish ,english dictionary
  • Stayed January 2007, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Romano Palace Hotel & Suites Acapulco

  • Romano Palace Hotel Acapulco
  • Romano Palace
  • Romano Palace Acapulco
  • Romano Palace Hotel
Address: Costera Miguel Aleman No 130 | Fracc Farallon, Acapulco 39380, Mexico
Price range (per night):* INR2,675 - 5,907

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Romano Palace Hotel & Suites Acapulco
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