I stayed at this hotel for over 20 years and I love the "rank and file" employees.
What concerns me is the condition of the hotel. I moved out after a frightening experience in the elevator. The elevator between the tennis court and the pool area stuck between the second and third floor. The alarm bell in the elevator does not work and has not worked for years. Fortunately this was on a weekend when the hotel has guests but during the week the hotel is frequently empty and I might of remained in the elevator until the following day.
The management should be ashamed of themselves for allowing this business to become so run down, which can be seen in all parts of the hotel.
I moved across the street to the Pacific Paradise after speaking with someone who stays there.
- Panoramic Hotel Acapulco
