This is a standard-fare hotel. Nice size room with both kings and doubles. A previous reviewer stated problems with unclean rooms and less that hospitable staff. My experience is completely opposite. Gracious staff, very clean rooms, and wireless internet (included with room price). Although it's not close to the border, a 10 dollar cab fare will get you anywhere you want to go. Highly recommended.

I don´t have any complaint with HHiltons Nuevo Laredo service. My experience begins at NLaredo´s airport when you arrive your plain HHilton service begins.

My fiance, a Mexican citizen, and I stay here regularly. The service is great -- of course, being a regular they now greet us by name -- and the breakfasts are wonderful. The rooms have always been very clean and comfortable. The wireless internet servicfe is extremely weak at the end-of-hallway rooms. If you need it, ask for a room in the middle -- still not strong, but usable.

I have to go to Neuvo on business about five times a year. Every time I have stayed at this hotel I have had horrible service; dirty rooms, rude desk and hotel staff and poor mangament staff