We stay on holidays the service was great very polte people and friendly they are making a good service

I've been in this hotel several times, sometimes only for some day, sometimes for some month. I had 4 times very strange problems with my hotel bill. They used my creditcard no after I left the hotel for somebody else and I got the bill. I bock the hotel with my Hilton member points and get charged without request or information to my creditcard and other things been happen. Be very carefull here!!!

The breackfast assortment was going down by half of the selection in one year and in the good equiped gym room, 60% of the equipment is damaged and not ready to use.

Rooms are at a low standard and OK so far.

Have eaten at other hotels in Nuevo Laredo, Mexico. Stayed at several others. HOWEVER, without a doubt, the Hilton Garden Inn in Nuevo Laredo remains the number one hotel in this city. The personnel are professional, guest oriented and attend to every need. They have a business center that is staffed by a courteous staffer. The Front Desk is second to none. When you come in to the Hilton Garden Inn, and you have been there previously, they remember your name and even your room preference.
These are exceptional people, more than reasonable rates and located close to everything. Safety is not an issue unless you are involved in the drug business. Taxis are reliable and the people of the City go out of their way to be accommodating. The Hilton Garden Inn is the place to stay.

This is a standard-fare hotel. Nice size room with both kings and doubles. A previous reviewer stated problems with unclean rooms and less that hospitable staff. My experience is completely opposite. Gracious staff, very clean rooms, and wireless internet (included with room price). Although it's not close to the border, a 10 dollar cab fare will get you anywhere you want to go. Highly recommended.