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Quality Inn Nuevo Laredo – reviews, photos

3.0 of 5
Ave Reforma 5102, Nuevo Laredo 88290, Mexico
Hotel amenities
Quality Inn Nuevo Laredo
Ranked #5 of 9 hotels in Nuevo Laredo
3.5 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    7
    4
    1
    1
    3
Date Rating
5dollardrinker
1 review
1 helpful vote 1 helpful vote
“be carfull with your hotel bill”
2 of 5 stars Reviewed 13 October 2008
1
person found this review helpful

I've been in this hotel several times, sometimes only for some day, sometimes for some month. I had 4 times very strange problems with my hotel bill. They used my creditcard no after I left the hotel for somebody else and I got the bill. I bock the hotel with my Hilton member points and get charged without request or information to my creditcard and other things been happen. Be very carefull here!!!

The breackfast assortment was going down by half of the selection in one year and in the good equiped gym room, 60% of the equipment is damaged and not ready to use.

Rooms are at a low standard and OK so far.

  • Stayed September 2008, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Gotta Love It!!”
5 of 5 stars Reviewed 15 June 2007
2
people found this review helpful

Have eaten at other hotels in Nuevo Laredo, Mexico. Stayed at several others. HOWEVER, without a doubt, the Hilton Garden Inn in Nuevo Laredo remains the number one hotel in this city. The personnel are professional, guest oriented and attend to every need. They have a business center that is staffed by a courteous staffer. The Front Desk is second to none. When you come in to the Hilton Garden Inn, and you have been there previously, they remember your name and even your room preference.
These are exceptional people, more than reasonable rates and located close to everything. Safety is not an issue unless you are involved in the drug business. Taxis are reliable and the people of the City go out of their way to be accommodating. The Hilton Garden Inn is the place to stay.

  • Liked — The personal touch of the entire staff
  • Disliked — There is nothing that was not top rate
  • Stayed May 2007
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask irishdude2 about Quality Inn Nuevo Laredo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
San Antonio, TX
1 review
2 helpful votes 2 helpful votes
“Good, clean, and free wireless internet”
4 of 5 stars Reviewed 16 September 2004
2
people found this review helpful

This is a standard-fare hotel. Nice size room with both kings and doubles. A previous reviewer stated problems with unclean rooms and less that hospitable staff. My experience is completely opposite. Gracious staff, very clean rooms, and wireless internet (included with room price). Although it's not close to the border, a 10 dollar cab fare will get you anywhere you want to go. Highly recommended.

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A TripAdvisor Member
MEXICO D.F.
1 review
1 helpful vote 1 helpful vote
“I don't have any complaint with HHiltons Nuevo Laredo service.”
5 of 5 stars Reviewed 17 May 2004
1
person found this review helpful

I don´t have any complaint with HHiltons Nuevo Laredo service. My experience begins at NLaredo´s airport when you arrive your plain HHilton service begins.

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A TripAdvisor Member
Reviewer
3 reviews 3 reviews
Reviews in 5 cities Reviews in 5 cities
26 helpful votes 26 helpful votes
“Great hotel!”
5 of 5 stars Reviewed 31 December 2003
3
people found this review helpful

My fiance, a Mexican citizen, and I stay here regularly. The service is great -- of course, being a regular they now greet us by name -- and the breakfasts are wonderful. The rooms have always been very clean and comfortable. The wireless internet servicfe is extremely weak at the end-of-hallway rooms. If you need it, ask for a room in the middle -- still not strong, but usable.

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Additional Information about Quality Inn Nuevo Laredo

  • Hilton Nuevo Laredo
  • Nuevo Laredo Hilton
Address: Ave Reforma 5102, Nuevo Laredo 88290, Mexico
Price range (per night):* INR3,121 - 3,957

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Quality Inn Nuevo Laredo
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