Actually, I probably would rate the hotel as 3 stars but due to the outstanding staff, they deserve a higher rating!
First, it is a small hotel and not far from the Monterrey bus terminal---not the most desirable location, especially at night. But great for a short visit.
The front desk staff was very helpful and responsive to every request , without delay. Be careful in choosing the location of your room since the hotel has no elevator is , though small, is spread over 4 floors. Single rooms are small but well furnished, well lighted and with beautiful newly done bathrooms.
One odd thing here, the central air is not individually controlled and cuts off anytime you leave the room. Problem is, it doesnt come back on when you return. I quickly found you need to call the front desk, ask them to turn it on and it is instantly on!
The small , bright restaurant, serves a free continental breakfast and also offers a wide variety of set price lunches at 50 pesos--a real bargain.
At the price, the hotel is a real find in Monterrey.
- Best Western Monterrey
- Monterrey Best Western
