This is a great hotel if you are in Monterrey for a business trip or a shopping trip.

The rooms are nice, medium size but comfortable. The restaurant that serves the hotel is the Sierra Madre Brew., is ok but not a upscale restaurant, something more like a chilli's.

The breakfast buffetInside the hotel) is very good, totally mexican, northern mexican style.

There is a small swimming pool, doesnt look very clean.

there is a shopping mall across the street, the name is gallerias Monterrey, there is a special bridge from the hotel to the mall, that is cool.

The hotel is not in the city center or near the upscale area, but is in a good location, anyway, you need a car or a taxi, you can't walk from there.

There are a LOT of students going to conventions, I think the hotel have this agreement with schools, so ask for the top floors without students.

My wife and I stayed here for 4 nights last year when we visited Monterrey for my Neice's 15th Birthday bash.
We found most things pretty good. Brief summary as follows........
Front desk - poor. They were not very friendly or helpful
Room - pretty good. Had suite on 11th floor.
Restaurant - basic but very good Mexican food. I loved the "hot" breakfasts.
Cleanliness - OK
Noise - good. So high up, could only hear the planes!
Shops - pretty good, shopping mall opposite where you can get most things.
Others.........
Lifts - annoying as they were never there when you were!!!!
Fellow guests - lots of Americans, often a disadvantage!
Car Park - good
So, if you like Americans and put up with stroppy staff, ths is a good choice. I would happily stay there again with some ear plugs!

I stayed here for 2 days while touring several parts of Mexico. This hotel is very clean. The rooms were nice. You had to have a room key to use the elevators and to get into the swimming pool, etc. The hotel is right across the street from the Galerias Monterrey mall---take the skywalk. I thought everything about this hotel was safe including the area. If you want to tour Monterrey, have the front desk call you a taxi and rent the driver by the hour ($13-$15 per hour rate). The buffet was nice and free.

Overall the hotel was pleasantly nice, new and clean. Hotel room had refrigerator, microwave and in-room safe. Pleasant staff. Free breakfast. Television was majority of Spanish language television (below average compared to other hotels in the area). Train track is near the hotel (behind the Galleria). You will hear some distant train sounds during your stay. Probably not loud enough to wake you once you are asleep. Galleria (normal mall by US standards)is across the street and connected by a gated foot bridge for the hotel residents only. Nice restaurants by the hotel (next door - Sierra Madre Brewing Company; across the street - Los Generales (buffet) and food in the mall). All food is very reasonably priced. I believe the hotel has program to get free night after 7 stays. All things considered, a very nice hotel. The positives easily outshine the negatives.