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Hampton Inn & Suites Monterrey Norte – reviews, photos

3.0 of 5
Avenida Universidad 501 Norte, Monterrey 66450, Mexico
Hotel amenities
Hampton Inn & Suites Monterrey Norte
Ranked #9 of 78 hotels in Monterrey
4.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    8
    8
    2
    1
    2
Date Rating
Chicago, IL
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
“Great place for family stays”
4 of 5 stars Reviewed 9 April 2009

My family of 4 stayed here in April of 2009. We had the Junior Suite room which had a pull out bed for our sons, and a seperate bedroom for my husband and I. The room also had a full kitchen and microwave with table. The complimentary breakfast served in the lobby is AMAZING. The only downside to our stay was...... the pool was not heated. My sons tried to go swimming everyday, and their lips would turn purple. My husband and I jumped in ONCE and our legs actually turned numb. But overall, it was a very good experience.

  • Stayed April 2009, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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florida
1 review
“Disappointed”
2 of 5 stars Reviewed 15 October 2008

Overall experience with the hotel has been typical of Hampton Inn. That being friendly, courteous staff with clean rooms and common areas.

Unfortunately some remodeling was being done on rooms on my floor. The workmen utilized the flip locks we all use to keep the door from closing. Throughout the day and into the evening they were coming and going with the doors thumping every time.

When I asked for another room I was offered a smoking room which was unacceptable. The manager stated the workmen would finish by 6:00pm. It is 9:00pm now and it still continues as it has each day of my stay.

I would not recommend this hotel under any circumstances. The customers comfort and safety should always be the first priority for management and in this situation it was not.

  • Liked — location
  • Disliked — lack of sensitivity to guests comfort
  • Stayed October 2008, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Chicago
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good hotel”
4 of 5 stars Reviewed 6 June 2008
1
person found this review helpful

I went to this hotel and i asked for a room there were no standard rooms vacant so i asked for a master suite. The place was nice the kitchen and the room are well separated. There is a clean rug in the whole room except kitchen and bathroom obviusly. The air con is strong enough to keep the room cool. The bathroom is good and includes tub. There is a snack and breakfast area, good snacks by the way. The hotel locatios is great the subway is near, there is a supermarket aside the hotel and a good night club just in the hotel's parkinglot.

  • Liked — Comfort
  • Disliked — N/A
  • Stayed May 2008, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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A Hotels.com Traveller
“Buena ubicacion, buenisimo desayuno”
4 of 5 stars Reviewed 1 February 2012
Google Translation

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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A Hotels.com Traveller
“Hotel cerca de bar.”
4 of 5 stars Reviewed 21 January 2012
Google Translation

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Additional Information about Hampton Inn & Suites Monterrey Norte

  • Hampton Inn Monterrey
  • Monterrey Hampton Inn
Address: Avenida Universidad 501 Norte, Monterrey 66450, Mexico
Price range (per night):* INR3,790 - 5,350

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