I have traveled to Juarez on business many times and have tried the Camino Real and Hilton which are next door to this Radisson. The rooms are better than the Hilton and the service better than the Camino. The staff is pleasant, attentive and most speaks English. I ate dinner in the restaurant one night and won't go again. The menu is very Mexican. My food was two pieces of meat-like material swamped in sauce with rice and crunchy steamed vegetables. At least I didn't get sick. They do have WiFi and wired connections in the rooms but it costs $5-6 for 24 hours and you have to call the front desk for a username and password. My room faced Technologico Rd which is a main road and was quite noisy all the time. Ask for a room facing the other way if you're sensitive to noise. Rooms have individual air conditioners but mine sounded like a truck when it turns on. The hot water was out one morning and had to take a cold shower. It was back on later in the morning and was fine the rest of my stay.