Do NOT make a reservation based on the availability or amenity of a shuttle service --there isn't one! Expedia and Orbitz are being lied to, but no one takes responsibility for misleading marketing. Otherwise, the hotel is very nice and the staff was marginally helpful. Very close to the medical exam and consulate locations. We walked to every appointment, shopping, and theaters. The taxis aren't very expensive.

We moved to La Quinta and saved over $20.00 a night. The rooms are almost as nice, but the price is better and staff friendlier. Tripadvisor has accurate ratings!

My husband and I went with our three year old. Very clean hotel. Loved being about to use the computer for DHL stuff and free 1-800 calls. Not all hotels in Juarez let you call for free. 1/2 a block from U.S. Cons. Lots of people going through the same thing. The waiting game for a Visa. Mon.- Thurs. happy hour 6:30pm - 8pm very nice loved it. Free hot breakfast very organized. We felt very safe.

Everytime I hear about the Holiday Inn I think about Pit Bull's song. In all honesty, this hotel is well worth the money spent. The hotel is very clean and the staff is very attentive. The shuttle is free of charge and will take individuals to the airport, DHL, multiple border points of entry, and just about anywhere in Juarez. Breakfast is served everyday from 7am-10am free of cost and is quite tasty. At 6m there is a complimentary snack bar for an hour which provides sodas, beer, and munchies. The hotel is in walking distance (2 minute walk) from the Consulate Medical Offices and the Consulate General itself. There is a nice restaurant next door, Barrigas which has the best salsa ever. Across the street there is a great shopping mall with a movie theater inside, Sanborns and a really cool department store called Liverpool. The King size bed was fabulous along with the AC, flat screen tv, spacious bathroom and internet access. There are computers in the lobby for public use; the only downfall is that they are rather slow. If you are doing consulate business; this hotel is the perfect hotel to stay at. Regardless of all the crime in CDJ, my husband and I felt very safe at the hotel and the surrounding locations.

Like others, I stayed while enduring the immigration process for my husband. Staff is great, bilingual and helpful. Breakfast was good, loved the variety. I was pleased with having internet service in my room and the number of english channels I was able to watch.