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Palacio Azteca Hotel – reviews, photos

3.5 of 5
Blvd Cuahutemoc Sur 213 | Col. Davila, Tijuana 22400, Mexico
Hotel amenities
Palacio Azteca Hotel
Palacio Azteca Hotel
Palacio Azteca Hotel
Palacio Azteca Hotel
Palacio Azteca Hotel
Palacio Azteca Hotel
Ranked #3 of 33 hotels in Tijuana
4.0 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    17
    14
    4
    2
    1
Date Rating
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Decent hotel with english speaking receptionist”
4 of 5 stars Reviewed 29 December 2011

I had to go for one day to Tijuana, Since I was the only one I booked the European non smoking room. I think the room was good and it was good to see the reception know english so that was very helpful.

There is a taxi man in the hotel who knows English and I took him to go to the Cathedral of Lady of Guadalupe. So that helped me lot since I do not know Spanish.

Only thing that can be problem is that me being a veggie there was nothing veg in during lunch buffet so had curd with granola and a coffee. But later in the afternoon met a chef who know english and told him to make me Veg burrito which he did in the evening to satisfy my hunger.

I would say overall its a good place.

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ketan81 about Palacio Azteca Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
2 helpful votes 2 helpful votes
“Clean,Cheap, Hotel Front desk is clueless.”
2 of 5 stars Reviewed 25 November 2011 via mobile
2
people found this review helpful

Well, for $50 bucks incl tax & having a clean room it's not bad... but as others have noted, the front desk is worthless, i'll explain but 1st be aware to not book any room with the option of a buffet breakfast for an extra $40 bucks.. not worth it! the average breakfast price per-person in the hotel restaurant is around 40-60 pesos or $5 US! don't over pay! exchange your dollars for pesos or you'll lose 3-4 bucks per transaction paying in US $ .. they'll give you 11.00 vs 13.30 pesos per every dollar at an exchange house. Parking is ONLY Valet.. be prepared to tip every time you need to leave so they can get your car!! (get pesos!) On the front desk being terrible, as soon as we checked in at 1pm we saw our room, left some documents & left to go eat, we got back around 2:30pm to see people in our room?? wtf? our room had been given away & our key didn't work anymore?? we asked to speak to the GM but were talked out of it by front desk (don't be fooled, speak to management) & were assigned another random room (we did get our docs back from the 1st room) not more than 4 hours go by before another lady knocks, opens the door & asked if we just got there? wtf? no privacy! put the chain on the door! anywho, i speak spanish fluently & there was never an error in communication , the staff just has no clue... again decent Hotel, clean by Tijuana standards.. subpar staff.

  • Stayed November 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask lcf2323 about Palacio Azteca Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Beach, California, United States
1 review
1 helpful vote 1 helpful vote
“Great price for a great & safe place to stay!”
5 of 5 stars Reviewed 28 October 2011
1
person found this review helpful

I stayed 3 nights and enjoyed every single day I was there. Great customer service, good food, parking lot is well secured and in a safe area not far from american restaurants like Mc Donalds, Burger King, Subway..etc. Also very close to Plaza Rio where there are more restaurants and the movie theatre. I highly recommend it!!! Will stay there again this weekend!

Room Tip: Choose the European Rooms!
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask chofis11 about Palacio Azteca Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
las vegas
Contributor
12 reviews 12 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“great vaule stay here all the time”
4 of 5 stars Reviewed 29 August 2011
1
person found this review helpful

very nice hotel with marble tile bath rooms .nice sized hotel rooms and what i really like in room safes. the hoterl is also located in a good part of town only about 1 mile from the zona rio and about 2 miles to el centro and the race track and casino.they have a very nice breakfast buffett a good business center and a very nice profecional front desk staff,durring regular business hours for the most part the front desk staff are bilingual. one last note the pool area is also very nice,but can be crowded also with many familys.

  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jay1414 about Palacio Azteca Hotel
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Cairns
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“nice and good location”
4 of 5 stars Reviewed 5 August 2011
1
person found this review helpful

nice hotel. but overpriced breakfast. good rooms. tijuana is a wonderful place :P excellent service

  • Stayed September 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FiffiCairns about Palacio Azteca Hotel
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Additional Information about Palacio Azteca Hotel

Blvd Cuahutemoc Sur 213 | Col. Davila, Tijuana 22400, Mexico
Price range (per night):* INR2,787 - 3,288

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