I was on business in TJ and stayed 1 night here at the recommendation of the local office. The hotel is beautiful inside. There were ALOT of people milling around with a conference, but it did not feel crowded. Check in was reasonable efficient (10 minutes). Room was large and clean with a typically hard Mexican bed. Plenty of english/US tv options and most staff speak English.

There are several dining options in the hotel and the breakfast buffet was GREAT. There is also a shopping center across the street and some other dining options there as well as a liquor store.

There was no internet connectivity in my room and no in-room movies (didn't bother me, but a surprise for a hotel of this size). The ATM in the hotel was out of service, and I did not feel comfortable venturing out at night to find one.

This was my first visit to TJ and I will stay here again on my next visit. As a comparison, I have stayed at the "Presidente Interconential" in Guadalajara several times and this hotel is just as nice!

The Grand Hotel is a fair value for the money but don't confuse it with a typical luxury hotel. The best way to describe it is a clean but unremarkable "Holiday Inn" of the 1980s. Service is inconsistant. The staff is mostly friendly and helpful but lacks training. If you want concierge service you need to work hard to find the info that you want. Room decor needs updating but is acceptable. My standard king on the 28th floor was average in most respects. The bathroom was small but clean. The amenities were minimal. This is no 4 or 5 star business hotel.
The TV was a 10 year old 19 in. Clothes hangars were "secured" like a Motel 6. No exhaust fan in the bathroom.
Someone's old tie was found under the ottomon. The pool and gym were clean and spartan. The Lobby bar was nearly empty in the evening but the band played loud enough for a concert of 10000 people. Jacuzzi closes at 9PM. Good breakfast buffet and good high end prime rib restaurant but nothing special or memorable. No ice machines or vending. Adjacent to a golf course and decent restaurants nearby. Located in an office building mall with some shopping and food court fare. If the place were sold to Westin and remodeled from top to bottom it could easily be an impressive 5 star hotel...but, alas, it is merely better than average by Mexican standards but ranks below a typical roadside Marriott. You check out thinking that the $104.50 you spent per night should have paid for something more than you got. I'd stay again but only if I found a room rate lower than $75. Tijuana has no authenic First Class-5 Star hotel and only four "best" high quality places and this is one of them.
Like so much in Mexico is has loads of potential but just doesn't quite make it to a level of premium execution.

If you'd like a nice place to stay in Tijuana and aren't looking for a bargain rate I recommend the Grand. I paid $130 a night which is probably I bit high but I just walked in off the street with out reservations, researching rates, etc.

The rooms are clean, the bed is comfortable and what you'd be used to in a better place in the States, the televison includes many English and sub-titled movie channels, the bathroom is spacious, security is good, the gym looked up to date, etc.

If you have any doubts they will graciously show you a room before you book it.

My only complaint--and for some people this could be a turn off--is that the walls are thin. When your neighbor's alarm goes off, you will hear it, if someone is talking in the hallway near your room, you will hear it, etc.

So if quiet or privacy is an issue for you, you might want to consider another option.

I recently visited Tijuana, Mexico and stayed at the Grand Hotel. They just remodeled and the room was wonderful. Very good service and a very appealing hotel. I do not have any regrets and definetly recommend the hotel. The mexican food was very good and the people were very nice . I plan to visit Tijuana soon and I will definetly stay at that hotel.